Restaurant Guest Service Guide

Jaguar Bolera•Raleigh, NC

9d•$19 - $21

About The Position

Calling all Game-Changers…Innovators….Challengers of the known. We need you . The Role: We are currently seeking enthusiastic individuals to join our Team of Guest Guides . In this role, you will be the face of Jaguar Bolera, ensuring each guest receives outstanding service from the moment they walk through our doors until the moment they leave. You will assist with Guiding Guests throughout the restaurant with service, with our state-of-the-art tap beverage wall, and with all games and activities. Jaguar Bolera changes the game and redefines the industry with its innovative, clever, and open-minded approach to culinary excellence, self-guided imbibing, and experiential entertainment. It is the evolution of the entertainment industry as a creator of memories and steward of good times. At Jaguar Bolera, you are the inspiration for genuine, authentic experiences that bring people together. Your enthusiasm, drive, and sense of purpose are the key components for producing quality on each plate, a smile on every face, and adding value to the time people choose to spend with us. The crew at Jaguar Bolera is committed to curating an environment where each team member has an opportunity to contribute to building something brilliant. Each team member has an opportunity to learn and earn, create a pathway for a career, or shape their financial future. Join us as we continue to break the mold, challenge the known, build and grow, and have a great time doing it.

Requirements

Must meet state minimum age for serving alcoholic beverages.
Participate in NC ABC training.
Must be able to lift 50 lbs.
Interested in a flexible schedule, including nights and weekends.
Confident with technology and point of sales systems.
Willing to learn and grow in the role.

Nice To Haves

Previous experience in hospitality, retail, or a similar customer-facing role is preferred but not required.
Experience with Beverage Draft Systems or Gaming experiences are a plus!

Responsibilities

Greeting and welcoming guests with a warm and friendly demeanor.
Assisting guests with questions, suggestions, and general information about the brand.
Providing information about our menu, games, and offerings.
Ensuring cleanliness and organization in all areas of the restaurant.
Handling transactions accurately and responsibly and efficiently uses the point-of-sale system.
Resolving guest concerns or issues promptly and professionally.
Collaborating with team members to maintain a positive and energetic atmosphere.
Work each shift with a safety mindset.
Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or Guests)