Restaurant General Manager
About The Position
About Appellation Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place—all designed to celebrate its destinations’ culture, community, and craftsmanship. Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas. Join Appellation as its first hotels and resorts take root in 2025.? Overview of Position: The Restaurant General Manager at Appellation Healdsburg is the leader and steward of Folia, the hotel’s signature restaurant. This role involves managing daily operations, leading and developing the front-of-house team, and ensuring exceptional guest experiences that reflect the region’s vibrant culture and culinary scene. You’ll work closely with the Executive Chef and the entire F&B leadership team to uphold Folia’s standards and support the overall vision of Appellation Hotels.
Requirements
- Minimum 3 years of experience as a General Restaurant Manager in a high-volume, upscale environment; hotel experience preferred.
- Strong leadership, communication, and organizational skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Proven experience managing labor and controlling costs.
- Knowledge of health department regulations and safety standards.
- ServSafe certification and Manager sexual harassment training required.
- Must possess or obtain a California Responsible Beverage Service (RBS) Certification if serving alcohol (required as of 2022).
- Familiarity with POS systems and Microsoft Office Suite.
- Valid California driver’s license and proof of auto insurance.
Responsibilities
- Oversee daily restaurant operations, ensuring smooth service and exceptional guest satisfaction.
- Foster a positive and professional work environment for FOH staff.
- Hire, train, support, review, discipline, and terminate staff as necessary.
- Create and manage weekly schedules to ensure appropriate staffing levels.
- Work with the culinary team to coordinate service flow and special events.
- Monitor and manage labor and operational costs for profitability.
- Maintain compliance with health and safety standards.
- Manage guest concerns promptly and professionally, ensuring swift resolution.
- Maintain accurate cash handling and financial procedures.
- Conduct daily pre-shift meetings to inform and motivate team members.
- Ensure the cleanliness and sanitation of the dining room and all FOH areas.
- Collaborate with other F&B outlets as needed to support the hotel’s overall operations.
- Embrace Appellation’s brand standards and promote core values in all interactions.
- Perform other duties as assigned by the Director of Bars and Restaurants.
Benefits
- Weekly Pay - Get paid every week for better cash flow and financial flexibility
- Vacation and Sick Time Off - Recharge when you need it to rest and reconnect
- Comprehensive Insurance Coverage - Health, dental, and vision insurance plans available
- 401(k) Matching - Build your future with company-matched retirement contributions
- Holiday Pay - Get compensated for those important family moments and celebrations
- Your Birthday = Paid Holiday - Celebrate your special day with a paid day off
- Complimentary Meals - Savor every shift with delicious complimentary meals
- Employee Discounts – Enjoy discounted stays at Appellation properties and dining outlets
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
