Restaurant General Manager

SSPNew York, NY
8d$70,000 - $75,000Onsite

About The Position

Join SSP America as our next Shake Shack Restaurant General Manager and guide a quick-service concept in one of the most dynamic, fast-paced environments in the industry.   $70,000 – $75,000 + bonusCompensation commensurate with experience and relevant brand certification (e.g., Shake Shack). Potential Quarterly Bonus + Year-End Super Bonus Full Benefits • Career Growth • National Company Footprint Why This Role Matters Airport restaurants run differently — higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture.   This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization.

Requirements

  • Minimum 3 years as a Quick-Service Restaurant GM required. Shake Shack GM level experience highly desirable.
  • Strong financial and operational skills
  • Ability to manage high-volume, multi-priority environments
  • Experience leading diverse teams
  • A mindset geared toward service, coaching, and accountability
  • Comfortable using POS systems, MS Office, and operational tools
  • A desire to grow — we promote strong leaders fast

Responsibilities

  • Quick service restaurant with Shake Shack brand standards
  • Cost control, ordering, and scheduling
  • Hiring, training & team leadership
  • Guest experience & hospitality standards
  • Safety, compliance & food quality
  • Collaboration with airport leadership
  • Forecasting, budgeting & business planning

Benefits

  • Quarterly bonus + year-end super bonus
  • Full medical, dental, vision, life insurance & PTO
  • 401(k) with company match
  • Airport environment = never boring
  • Career progression across 60+ airports in North America
  • Work for one of the largest airport restaurant operators in the world
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