Restaurant General Manager

Gold Star•Cincinnati, OH

About The Position

One of Cincinnati’s most iconic restaurant chains, Gold Star, has a General Manager opportunity! Gold Star’s General Managers are highly instrumental in the success of our organization through outstanding leadership in operations, finance, customer relations, food safety, and Human Resources. The General Manager plays a significant role in cultivating the atmosphere and culture of the restaurant. By achieving the mission, vision, and values of Gold Star Brands with thoughtful intention through their actions, decision-making, and fulfillment of job responsibilities. There’s not just one path for success at Gold Star. You’ll find we’re not your typical restaurant and you won’t find typical jobs here. We’re different, and proud of it. Bring fresh ideas and energy to a leadership role at Gold Star. We are famous for our blend of spices and delicious food, but it’s our diverse team of amazing people who are the true secret to our success. Add your unique flavor to the mix as a leader at Gold Star! We have an upbeat, positive culture where Crew Members enjoy working alongside friends. Have a good time while building a highly engaged team! We are one big family at Gold Star. Whether you are a guest or a colleague, we’ve got your back!

Requirements

Passionate
Service-oriented
Friendly
Fun
Dependable
Supportive
Respectful
Entrepreneurial Spirit and Initiative
Outstanding People Leadership Capabilities
Strong Communication and Customer Relations Skills
Capacity to Effectively Multi-task and Balance Competing Priorities
Excellent Organizational Skills and Time Management.
Prior Industry Experience

Responsibilities

Culture Builder - crafting a positive, collaborative culture with a focus on communication and core values.
People Leadership – interview, onboard, train, schedule, coach, engage, and develop store crew members
Operations – manage productivity, quality, and food safety
Financial Management – Oversee sales growth, labor, cost of goods, controllable expenses, and overall profitability of the store
Customer Relations – ensure exceptional experiences and build lasting customer relationships
Community Ambassador – foster a strong presence in the local community and build positive public relations