Restaurant General Manager, Veranda - Hotel Del Coronado, A Curio Collection by Hilton

Hilton•Coronado, CA

8d•$80,000 - $95,000

About The Position

The iconic Hotel del Coronado is looking for a Restaurant General Manager to join the Verdana leadership team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del’s Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. In this role, you will be overseeing the day-to-day operations of the new Veranda, reporting to the Assistant Director of Food & Beverage, directly overseeing 1 Food and Beverage Manager. 1 Food & Beverage Supervisor and 55 Front of House Team Members. The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations). At least 3 years of restaurant management experience in an upscale dining environment is required. Strong beverage knowledge and managing a unionized work environment is preferred.

Requirements

At least 3 years of restaurant management experience in an upscale dining environment is required.
Exceptional leader with a passion for creating extraordinary experiences
Talent for training and developing others
Experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations)

Nice To Haves

Strong beverage knowledge
Managing a unionized work environment is preferred.

Responsibilities

Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
Maximize efficiency technology system(s) (i.e. Open Table)
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
Recruit, interview and train team members

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs