Restaurant General Manager

Taco Bell•Central Square, NY

40d

About The Position

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.

Requirements

Self-motivated, ambitious and outgoing
Excellent team-based leadership skills
Excellent customer service, verbal and written communication skills
Proven track record of P&L accountability
Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
Basic computer proficiency, particularly email and laptop
Background checks are run on all management employees
Must have a reliable transportation

Responsibilities

Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
Addressing and resolving customer complaints quickly and professionally
Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
Taking an entrepreneurial "ownership" approach to the management of your restaurant
Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office