Restaurant General Manager
About The Position
Opportunity to lead, inspire, and mentor a diverse team of front-of-house and culinary professionals to ensure an exceptional guest experience. Develop and execute strategic initiatives to drive revenue and enhance the overall success of our culinary program. As a key member of the food and beverage team, be a champion of the brand and our values. Provide overall leadership and direction for all food & beverage operations, ensuring alignment with Company standards for service, quality, and presentation. Drive guest satisfaction by monitoring service execution, engaging with guests, and responding to feedback and concerns with professionalism and urgency. Oversee hiring, onboarding, training, and development of team members, fostering a culture of accountability, collaboration, and continuous improvement. Ensure proper staffing levels and manage labor in alignment with budgetary guidelines and operational needs. Develop, manage, and monitor departmental budgets, including cost controls, purchasing, inventory, and payroll. Maintain operational excellence by ensuring all outlets are prepared for service, procedures are followed, and service flow remains efficient and consistent. Partner closely with Culinary and Catering & Events teams to ensure seamless execution across all dining experiences. Uphold compliance with all health, safety, and regulatory standards, including beverage service requirements. Maintain facilities, equipment, and overall cleanliness to the highest standards. Regularly review and refine Standard Operating Procedures and service standards to enhance efficiency and guest experience. Perform additional duties as needed to support the overall success of the property.
Requirements
- Three or more years of experience in food and beverage operations.
- Proven experience in driving a profitable operation and leading F&B teams.
- Experience curating and executing creative events in a variety of settings with a keen eye for detail
- Strong aptitude in financial management, financial reports and analysis.
- Demonstrated track record of strong attention to detail and effective communication skills.
Responsibilities
- Provide overall leadership and direction for all food & beverage operations, ensuring alignment with Company standards for service, quality, and presentation.
- Drive guest satisfaction by monitoring service execution, engaging with guests, and responding to feedback and concerns with professionalism and urgency.
- Oversee hiring, onboarding, training, and development of team members, fostering a culture of accountability, collaboration, and continuous improvement.
- Ensure proper staffing levels and manage labor in alignment with budgetary guidelines and operational needs.
- Develop, manage, and monitor departmental budgets, including cost controls, purchasing, inventory, and payroll.
- Maintain operational excellence by ensuring all outlets are prepared for service, procedures are followed, and service flow remains efficient and consistent.
- Partner closely with Culinary and Catering & Events teams to ensure seamless execution across all dining experiences.
- Uphold compliance with all health, safety, and regulatory standards, including beverage service requirements.
- Maintain facilities, equipment, and overall cleanliness to the highest standards.
- Regularly review and refine Standard Operating Procedures and service standards to enhance efficiency and guest experience.
- Perform additional duties as needed to support the overall success of the property.
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
