Restaurant General Manager

Shake Shack•Los Angeles, CA

2d•Onsite

About The Position

At Shake Shack, the mission is to Stand For Something Good in all that they do, from their teams to their neighborhoods, by always doing the right thing. As one of the fastest-growing hospitality brands, Shake Shack focuses on crafting unforgettable experiences for guests and offers endless learning opportunities to make a lasting impact on the business, restaurants, and communities. As a member of the #ShackFam, individuals receive hands-on mentorship, training, and growth potential in a fun and inclusive environment. Shake Shack originated as a hot dog cart in New York City’s Madison Square Park, founded by Danny Meyer. The cart's success led to a permanent stand, with all proceeds initially donated to park beautification efforts. With roots in fine dining and community giving, the company is committed to high-quality food served with a high level of hospitality. Team members enjoy a positive work environment dedicated to the philosophy of "Stand for Something Good." Shake Shack is an Equal Opportunity Employer, fostering a welcoming, inclusive culture that supports team member growth. The company is committed to developing future leaders by providing tools, resources, and learning opportunities. Shake Shack has received recognition for its Inclusive Policies & Practices for four consecutive years, offering employee-led resource groups, mentorship pairings, and career-growth opportunities.

Requirements

Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to learn and train others on all aspects of the Shack operations
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations
Minimum 3 years of P&L responsibilities

Nice To Haves

Food handler certification, preferred

Responsibilities

Lead, coach and develop team members
Manage inventory, quality, and safety protocols
Meet and exceed financial and profitability goals by managing budget
Maintain top-notch standards of excellence and hospitality
Drive sales and profits while developing people
Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
Manage payroll and scheduling
Promote the brand in the local community through word-of-mouth and restaurant events

Benefits

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance
Employer Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities
Eligibility criteria applies