Restaurant Front of House - Café Nordstrom - The Mall in Columbia

Nordstrom•Columbia, MD

2d•$17 - $18•Onsite

About The Position

The Front of House role provides exceptional customer service in a fast-paced environment by delivering on a variety of front of house tasks. A day in the life includes being knowledgeable and enthusiastic about the restaurant’s menu and products, supporting front of house areas through tasks like seating customers, answering telephones, cashiering, rolling silverware, brewing coffee and tea, and processing to-go and 3rd party food orders. The role also involves supporting food expediting and soup service, stocking and maintaining retail displays, food cases, and stations, assisting with bussing, and supporting ongoing table maintenance and restaurant cleaning. Nordstrom is a fast-moving fashion company that started as a shoe store in 1901, with a heritage of service. They empower employees to be innovative, creative, and customer-focused, committed to leaving the world better. They reward great work, promote from within, and celebrate diversity.

Requirements

The ability to communicate clearly and professionally with customers and coworkers
Thrived in a fast-paced environment
Open to working a flexible schedule
A food handler’s card where required by local or state regulations

Nice To Haves

1+ year experience in food service/hospitality

Responsibilities

Be knowledgeable and enthusiastic about the restaurant’s menu and products
Support front of house areas of the restaurant through a variety of tasks including but not limited to: Seating customers, Answering telephones, Cashiering, Rolling silverware, Brewing coffee and tea
Support and processing to go and 3rd party deliver food orders
Support food expediting and soup service
Stock, organize and maintain retail displays, food cases, and stations
Assist with bussing
Support ongoing table maintenance and restaurant cleaning when needed