Restaurant Floating Manager

Twist Bakery and Cafe • Millis, MA

3d • $60,000 - $70,000

About The Position

We're seeking experienced Restaurant Managers to join our nationally recognized bakery cafe. Our managers play a critical role in strengthening operations, accelerating growth, and improving our bottom line. We are growing! We are looking for a FLOAT Manager who would work at both of our cafes in Millis, MA and Burlington, MA. This position comes with a Base Pay of $60,000 - $70,000 plus bonus (expected 10-15% per year) plus benefits plus daytime hours plus expected weekly contribution of 40-50 hours per week. As a Restaurant Manager, you'll be joining a team of experienced operators who have excelled in the art of the guest experience. You'll be the foundation of our bustling cafes serving the needs of the region with our handcrafted meals and baked goods and leading our dynamic teams in our hands-on environment. Our Restaurant Managers are multi-faceted and create a memorable guest experience through the food we serve, the service we provide, the team we lead, and the environment we keep. Our Restaurant Managers may occasionally float between locations based on business and staff needs to help elevate best practices, expand product offerings and knowledge, and ensure smooth operations. As Restaurant Manager, you'll have the opportunity to work side-by-side with your team in all aspects of the business during peak service times ensuring the highest level of guest satisfaction. Founded in 2011 and on a continued growth pattern, Twist Bakery Cafe uses only the freshest and all natural ingredients to handcraft crave-able food. As a boutique bakery, we provide scratch made bakery favorites that just so happen to meet the needs of those with food allergies and sensitivities in addition to a full menu serving breakfast, lunch, and holiday catering. By building our products using hand selected high-quality ingredients, and by choosing team members who share our vision, we are building a company that aims to connect people with the food they care about, one meal at a time. Locations in Millis and Burlington MA.

Requirements

• You have prior experience managing in a Polished Casual, Fast Casual, or Upscale enterprise.
• You have an impressive track record of being a top performer
• You thrive working and leading in a collaborative team environment
• You are highly driven and ambitious and are a make it happen individual
• You see the big picture and coach your team to help you make it happen
• Sustainable operational results with a solid job history
• You strive to be your best every day
• Strong instincts in how to be strategic in leading client-facing conversations
• Stellar business acumen managing a P & L, scheduling, ordering & inventory
• Hands on leadership in a scratch kitchen restaurant including being able to work the line when necessary.
• The desire and ability to learn and excel personally and professionally
• Bachelor's degree or higher preferably in a hospitality related field
• 3+ years of experience managing a team in a high-volume facility
• Excellent written and verbal communication skills, collaborative work style
• Must be able to stand for long periods of time (up to 10 hours), and lift, bend, stoop, twist, and carry 50 pounds.
• Commercial kitchen experience required.

Responsibilities

• Work in conjunction with your core cafe group and recruit, hire, train and develop team members to keep the cafe fully staffed and growing.
• Partner closely with ownership and our BakeHouse management to ensure a smooth operation at your location.
• Function with an ownership mentality and become the face of the operation in your local region. Promote the company through community outreach and superior guest interactions.
• As a business savvy individual, you'll manage budgets, P & L's and inventory in partnership with your team.
• Experience and comfort in the kitchen is required for this role. You will be asked to back up the line on occasion, perform line checks, write production lists, determine purchasing levels, lend a hand with simple tasks in the bakery when necessary, and encourage teamwork in all aspects of the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager