Restaurant Captain/Assistant Manager

Kizuki Ramen • Lynnwood, WA

50d • Onsite

About The Position

Kizuki Ramen & Izakaya is a Japanese-style ramen restaurant dedicated to authenticity and excellence. With over 15 locations across four states, we are passionate about cultivating team development and sustainable business growth. Restaurant Captain (Assistant Manager) plays a key leadership role, supporting the General Manager in daily operations while ensuring our Standard Operating Procedures (SOPs) are upheld, the team is well-trained, and guests receive exceptional service. Restaurant Captain leads by example, energizes the team, and ensures the restaurant consistently meets or exceeds operational standards. We look forward to learning more about you and what you can bring to our team!

Requirements

• Minimum 2 years of experience in customer service, food service, or a related field.
• High school diploma or GED.
• Proficiency in spoken and written English.
• Valid food handler’s permit (or willingness to obtain one).
• Strong attention to customer needs and detail-oriented service.
• Excellent verbal communication and leadership skills.
• Ability to perform in a fast-paced environment.
• Strong training, coaching, and team development skills.
• Solid organizational and problem-solving abilities.
• Ability to stand and walk for extended periods.
• Comfortable working in variable temperatures and around chemicals, smoke, or airborne particles.

Nice To Haves

• Alcohol server permit preferred.

Responsibilities

• Greet and assist guests with a friendly and professional demeanor; respond to feedback and concerns appropriately.
• Train team members and uphold company standards in food preparation, service, and cleanliness.
• Monitor food quality and manage food cost controls.
• Communicate daily goals and support team members during busy shifts.
• Coordinate work schedules, cleaning checklists, inventory, and supply orders.
• Resolve operational issues promptly, including customer concerns and training gaps.
• Clearly communicate procedures, standards, and expectations to the team.
• Lead training across all stations using hands-on guidance and our learning management system.
• Learn basic maintenance of kitchen equipment.
• Conduct daily quality checks to ensure operational consistency and high standards.
• Perform other duties as assigned.

Benefits

• Paid time off
• Free meal during each working shift
• Employee discounts
• Opportunity to enroll in medical, dental, and vision insurance plans (eligibility requirements apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED