Restaurant Busser

French Lick Resort•Costa Mesa, CA

35d

About The Position

A busser serves patrons by setting tables; placing and replacing silverware; keeping beverage glasses full; help with running food when necessary, adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and environment. Busser will occasionally serve food and beverages to patrons at tables. The busser must possess professionalism, is friendly and will strive to meet the highest standards of quality customer service.

Requirements

High School Diploma or equivalent
Must have experience in high traffic guest service establishments.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by guests.
Must be able to multitask.
Must be able to maintain confidentiality of information when serving high profile.
Excellent people skills with a friendly attitude.
Responsible and trustworthy.
Must be able to tolerate temperature changes from hot to cold and cold to hot.
Must be able to tolerate noise and vibration and a variety of physical conditions such as proximity to moving mechanical parts, electrical currents, working on scaffolding and high places.
Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.
Frequently use hands for keyboard and arms to reach.
Must be able to exert physical effort in transporting 40 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding
Minimum of 2-3 years in a full-service hotel, restaurant or high-profile bar.
Must be able to walk and stand for long periods of time.
Able to work nights, weekends and holidays.
Must possess a high level of high-quality standards & organization
Complete knowledge and understanding of the service industry, policies and procedures to include sanitation.
Proficiency working with various computer programs including but not limited to Micros and Microsoft Office Suite.
Must have a valid driver's license.
Food Handler's Certificate required by the County.

Nice To Haves

TIPS training a plus.

Responsibilities

Preparing for guests by cleaning and setting tables
Setting up any seasonal decorations, candles, or table cloths
Greeting patrons, and if needed, escorting guests to tables
Assisting guests by providing menus; keeping menus clean and presentable
Serving water to guests and refilling beverage glasses as needed
Placing and replacing silverware as needed
Delivering beverages from the bartender
Stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers
Removing guests' dirty dishes and utensils
Delivering used dishes and utensils to the kitchen for cleaning
Assisting dishwashers to scrape, stack, or load dishes into dishwasher as needed
Vacuuming, sweeping or mopping dining room
Removing trash and recycling; replacing trash bags
Cleaning up guest spills as needed
Directing guests to restrooms or exits as needed
Clearing table as guests complete their meals and preparing tables for next guests
Following and maintaining all sanitation and safety procedures
Performing closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for the morning shift
Ensure all Covid 19, Eco Sure, HD and HACCP standards are being strictly adhered to.