QSR Assistant Manager

Circle K Stores•Commerce City, CO

1d•Onsite

About The Position

This position assists the Restaurant Manager (RM) with daily operations of the restaurant and supervises the team in their absence. The Restaurant Assistant Manager (RAM) leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards, ensuring all guests leave satisfied. The role involves providing excellent guest service, conducting interviews, maintaining a clean restaurant environment, assigning and following up on shift duties, directing the team to ensure food preparation and service meet regulations, coaching team members on food guidelines, cascading information, assisting with new product training, placing campaign materials, ensuring product quality and food safety, monitoring cash, sales, and inventory records, completing end-of-shift and end-of-day paperwork, and performing administrative duties in the RM's absence. The RAM is also responsible for guaranteeing a safe environment, completing incident reports, partnering with the RM to meet financial and operational metrics, and living the Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

Requirements

Full time required; availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver’s License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun!
Ability to gain control during stressful situations
Exhibits a sense of urgency
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead

Responsibilities

Provides excellent guest service in a fast and friendly manner; coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training
Responsible for placing campaign materials upon request
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift
Completes end of shift and end of day paperwork and counts as required
Communicates any discrepancies to immediate supervisor
In absence of the RM, the RAM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Partners with the RM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win