Restaurant Assistant General Manager - Sports & Social Allentown
About The Position
Sports & Social Allentown is a unique sports bar and social lounge spanning 10,000 square feet in downtown Allentown. It features numerous TV screens with state-of-the-art AV technology, including an impressive LED display for multiple games and sporting events. The venue offers an elevated dining and beverage experience with made-from-scratch menu items, curated cocktails, live music, special events several days a week, and a variety of interactive social games. The Assistant General Manager will be responsible for controlling the day-to-day operations, maintaining company image, managing Profit & Loss, overseeing inventory, ensuring high standards of customer service, assisting the General Manager with vendor contracts, and handling financial and personnel administrative duties. This role also involves recruiting, training, supervising, motivating, and disciplining team members, ensuring a safe environment, and managing entertainment vendors.
Requirements
- High School Diploma or GED.
- Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work evenings, weekends and holidays.
- Must be at least 21 years of age.
Nice To Haves
- College degree preferred.
Responsibilities
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Assist the General Manager in the management of third-party vendor contracts.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
- Train employees, as assigned, in an ongoing basis.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
- Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
