Assistant Restaurant General Manager

Grand Hotel•Mackinac Island, MI

3d•Onsite

About The Position

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island! Overview This is a seasonal position from April thru October 2026. On island housing is provided. Are you a dynamic and passionate leader with a love for hospitality and exceptional dining experiences? Join our team as a Assistant General Manager of Gate House Restaurant & Mackinac Island Pizza Company and take charge of these vibrant outlets, where food and beverage excellence and top-notch service meet. We are seeking an energetic and experienced individual who can inspire a team, drive guest satisfaction, and ensure the smooth operation of the restaurant. Summary: Assist the General Manager in leading and managing the daily operations, ensuring high standards of service and guest satisfaction Create a welcoming and memorable experience for guests, going above and beyond to exceed their expectations Develop and train a team of talented individuals, fostering a positive and collaborative work environment Monitor and maintain quality, presentation, and consistency to uphold our reputation for excellence Implement effective marketing and sales strategies to attract guests and increase revenue Monitor financial performance, control costs, and optimize profitability Ensure compliance with health, safety, and sanitation regulations Stay updated with industry trends and make recommendations for menu enhancements and improvements If you are a passionate leader with a love for the food & beverage industry, we invite you to join our team as a Assistant General Manager of Gate House Restaurant & Mackinac Island Pizza Company !

Requirements

Bachelor’s degree or equivalent experience
Previous supervisory/management experience and skills
Strong business communication skills and associate relation skills
Excellent problem solving skills
Ability to communicate effectively with the public and other Team Members

Nice To Haves

Prior Serve Safe Certification preferred
TIPS or CARE CERTIFICATION

Responsibilities

Assist the General Manager in leading and managing the daily operations, ensuring high standards of service and guest satisfaction
Create a welcoming and memorable experience for guests, going above and beyond to exceed their expectations
Develop and train a team of talented individuals, fostering a positive and collaborative work environment
Monitor and maintain quality, presentation, and consistency to uphold our reputation for excellence
Implement effective marketing and sales strategies to attract guests and increase revenue
Monitor financial performance, control costs, and optimize profitability
Ensure compliance with health, safety, and sanitation regulations
Stay updated with industry trends and make recommendations for menu enhancements and improvements