Restaurant Assistant General Manager
About The Position
At Shake Shack, the mission is to Stand For Something Good in all that they do, from their teams to their neighborhoods. As one of the fastest-growing hospitality brands, they focus on crafting unforgettable experiences for guests. They offer endless learning opportunities and the chance to make a lasting impact on their business, restaurants, and communities. As a member of the #ShackFam, employees receive hands-on mentorship, training, and growth potential in a fun and inclusive environment. Shake Shack began as a hot dog cart in New York City’s Madison Square Park, created by Danny Meyer. All proceeds from the cart were donated back to park beautification efforts, leading to a permanent stand. With roots in fine dining and community giving, Shake Shack is committed to high-quality food served with a high level of hospitality. They foster a positive work environment deeply committed to the philosophy of 'Stand for Something Good' and strive for a welcoming, inclusive culture that supports team member growth and development, including numerous employee-led resource groups, mentorship pairings, and career-growth opportunities.
Requirements
- Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
Nice To Haves
- Food handler certification
Responsibilities
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Benefits
- A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance
- Employer Paid Life and Disability Insurance
- 401k Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts
- Development and Growth Opportunities
- Eligibility criteria applies
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
