Restaurant General Manager

Happy Day Restaurants

About The Position

Happy Day Corporation is seeking applicants for the position of Assistant General Manager. The successful applicant will be well versed in standard operating procedures for running a professional and high-volume casual-dining restaurant, and be an adept leader and communicator. Duties will include but are not limited to the following: Train, assign, and monitor staff for quality of work, Work with our operations and kitchen teams to develop menus and menu items, Maintain cleanliness and order in the restaurant, Ensure all staff complies with all applicable health codes, food prep and storage guidelines, sanitation regulations, and safety procedures, Keep staff motivated and on-time for food departures and quality dining experiences, Ensure all products leaving the kitchen meet Happy Day's high standards for taste and presentation, Be conscious of costs, inventory control, waste reduction, labor goals, and maximization of profit, Run reports through our software, have knowledge and understanding of P&L statements, and knowledge of scheduling and computer programs including: Hot Schedules, Jolt, Toast, Beer Saver, etc. Have a basic knowledge of dining room and service procedures and functions, Ensure service staff is trained, knowledgeable in menu, and delivering excellent service, Ability to communicate clearly, effectively, and respectfully with guests and other employees, including regarding complaints, A team-oriented approach and a calm demeanor during fast-paced, time-sensitive tasks, Maintain high standards for work areas and appearance, Maintain a positive attitude and commitment to excellence! Ability to empower your team to grow in their own leadership, and Any other relevant task associated with the running of a restaurant and as assigned by VP of Operations or President. This is a full-time position, wage DOE. Happy Day offers a variety of benefits to qualifying employees, including medical and dental insurance, life insurance, 401(k) with company matching, daycare reimbursement, tuition assistance, and a monthly discount meal card to all Happy Day locations, among other benefits.

Requirements

Willingness and ability to adhere to Happy Day standards of excellence
Highly organized and detail-oriented
Ability to effectively manage a large number of employees
Resourceful, creative, and able to quickly formulate solutions
Excellent time management skills and ability to multi-task
Computer literate and able to learn complex software programs
Access to reliable transportation
Flexible schedule (ability to work a minimum of 50 hours per week). Ability to work evenings and weekends is required.
Supervisory or management experience
Must have (or be able to acquire upon acceptance of position) ServSafe manager certification.

Responsibilities

Train, assign, and monitor staff for quality of work
Work with our operations and kitchen teams to develop menus and menu items
Maintain cleanliness and order in the restaurant
Ensure all staff complies with all applicable health codes, food prep and storage guidelines, sanitation regulations, and safety procedures
Keep staff motivated and on-time for food departures and quality dining experiences
Ensure all products leaving the kitchen meet Happy Day's high standards for taste and presentation
Be conscious of costs, inventory control, waste reduction, labor goals, and maximization of profit
Run reports through our software, have knowledge and understanding of P&L statements, and knowledge of scheduling and computer programs including: Hot Schedules, Jolt, Toast, Beer Saver, etc.
Have a basic knowledge of dining room and service procedures and functions
Ensure service staff is trained, knowledgeable in menu, and delivering excellent service
Ability to communicate clearly, effectively, and respectfully with guests and other employees, including regarding complaints
A team-oriented approach and a calm demeanor during fast-paced, time-sensitive tasks
Maintain high standards for work areas and appearance
Maintain a positive attitude and commitment to excellence!
Ability to empower your team to grow in their own leadership
Any other relevant task associated with the running of a restaurant and as assigned by VP of Operations or President