Restaurant Assistant General Manager - Sports & Social - Philadelphia

Live! Casino and Hotel Philadelphia • Philadelphia, PA

7d

About The Position

Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

Requirements

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Ability to work long hours.
• Must be Serv-Safe and RAMP certified.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.

Nice To Haves

• Preferred, five (5) to seven (7) years of experience in restaurant management and supervision in a fine dining facility.
• High school diploma or equivalent required; some college preferred.

Responsibilities

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
• Maintains company operating standards. Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

Benefits

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees