Respiratory Care/Sleep Disorder Specialist

SLEEPQUEST INC•San Carlos, CA

7d•$25 - $30•Onsite

About The Position

In this role you’ll be a part of our patient service center team. You’ll be the face of SleepQuest, working directly with patients to help them sleep well by guiding them through the proper set-up for overnight home sleep testing and therapeutic equipment (CPAP, Auto PAP and BiLevel). You’ll have hands-on experience with our Durable Medical Equipment (DME) and help provide our patients with the right resources and instructions over the phone or in person; many of whom are diagnosed with Obstructive Sleep Apnea (OSA).

Requirements

AA degree OR Medical Assistance Certification with 2+ years' hands-on experience in a medical office environment. (Successful candidate will train for a one-year period to become a Device Licensee.)
Basic Knowledge of Obstructive Sleep Apnea (OSA)
Previous experience using electronic health record systems
Strong computer skills, to include proficiency with Microsoft Office Suite

Nice To Haves

Device Licensee, Polysomnography Technologist and/or Respiratory Therapist certification highly preferred.
Working knowledge of CPAP equipment is a plus.
Experience with database management systems, such as Brightree a strong plus
Excellent communication skills, both verbal and written
Detail oriented, ability to handle multiple tasks simultaneously
Bi-lingual a plus

Responsibilities

Educate our patients on Obstructive Sleep Apnea (OSA)
Provide information to patients regarding OSA
Occasionally review Dx study with patient
Assist patients through at home sleep studies
Educate patients on equipment usage in person and via phone
Prepare and dispense Durable Medical Equipment
Provide Cleanup and service equipment
Inform supervisor when clinical supplies need re-ordering
Complete Compliance within 90 days either in-person or by phone and send to MD and billing department
Maintain compliance measures
Chart patient encounters in our medical billing software
Communicate with patients regarding insurance compliance requirements
Ensure that all necessary paperwork and work orders are complete
Other ad-hoc projects/responsibilities as needed.