Resources and Administrative Coordinator

Man In The Mirror•Casselberry, FL

11d•Onsite

About The Position

The Resource and Administrative Coordinator plays a dual role in managing the day-to-day logistics of ministry resources and providing administrative and hospitality support for the organization. This role is essential to the smooth operation of the ministrys headquarters and contributes directly to the discipleship mission by ensuring timely delivery of materials and excellent support to staff, vendors, and constituents. The position also supports the Board of Directors and field staff through resource reporting, meeting coordination, and administrative duties. Additionally, this role includes some back-end website support for the ministrys ecommerce platforms.

Requirements

Personal commitment to Jesus Christ and alignment with the organizations Statement of Faith
High school diploma required; associate or bachelors degree preferred
Minimum 2 years of experience in administrative support, customer service, or inventory/fulfillment roles
Experience with Microsoft Office (Word, Excel, Outlook); ability to quickly learn internal systems and databases
Communication Skills Strong written and verbal communication across a variety of internal and external stakeholders
Customer Service Ability to provide responsive, friendly, and gospel-aligned support to ministry partners and customers
Organizational Abilities Skilled at managing multiple tasks, tracking details, and meeting deadlines
Technical Proficiency Comfortable using databases, shipping software, Microsoft Office, and website management tools
Event and Travel Coordination Experience arranging logistics with attention to detail and professionalism
Website and Ecommerce Management Able to make basic content and product updates to ecommerce platforms
Mission Alignment Lives out the ministrys mission, vision, and values in attitude and behavior
Flexibility Able to adapt to changing priorities and support varied needs across departments
Discretion and Integrity Maintains confidentiality and exercises sound judgment in sensitive matters
Team Orientation Works well with others, contributing to a unified and spiritually uplifting environment
Reliability Dependable, punctual, and consistent in follow-through on tasks and responsibilities

Nice To Haves

Familiarity with ecommerce platforms such as WooCommerce or GiveCloud highly preferred
Experience with order fulfillment, shipping systems, or inventory platforms is a plus

Responsibilities

Fulfill all website and phone orders, including packaging, labeling, and shipping
Monitor and maintain inventory levels for all ministry resources and materials, including those with third-party vendors
Manage account and billing information with shipping and logistics partners (FedEx, USPS, UPS etc.)
Serve as point of contact for printers and publishers regarding product inventory and production timelines
Place inventory orders as needed and assist in preparing related budget documentation
Prepare regular resource reports for field staff (Area Directors), ensuring they have up-to-date inventory insights and usage trends
Provide timely and helpful customer support for all product-related inquiries or issues
Welcome guests, answer incoming calls, respond to general ministry emails and ensure a professional and hospitable office environment
Provide direct administrative assistance to the President & CEO, including scheduling, communication, and project coordination
Assist in organizing meetings, managing calendars, and tracking workflows as assigned
Coordinate online Board of Directors meetings, assist in assembling board packets, and prepare meeting minutes for review and distribution
Support event planning and hospitality for ministry gatherings, board meetings, or special occasions
Coordinate travel, lodging, and transportation logistics for staff or ministry guests when needed
Interact with vendors (e.g., suppliers, service providers, tradespeople) for day-to-day operational needs