Resource Specialist I

Mass General Brigham • Boston, MA

10d • $18 - $26 • Hybrid

About The Position

Responsible for assisting patients to arrange transportation to/from the hospital for ongoing medical treatment and/or to locate affordable accommodations and support groups. Works closely with the unit-based case manager to facilitate discharge plans to other psychiatric or medical settings. Other responsibilities may include making referrals to and organizing and disseminating information about a range of other related social resources.

Requirements

• High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
• related experience 2-3 years preferred
• Familiarity with medical terminology.
• Familiarity with community services/resources.
• Ability to maintain effective working relationships with patients/families.
• Knowledge of current community resources.
• Strong assessment and crisis intervention.
• Strong collaborative skills and a desire to work in a complex, fast-paced environment.
• Excellent interpersonal skills.
• Excellent collaboration, customer service and advocacy skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Associate's Degree Related Field of Study preferred
• related experience 2-3 years preferred

Responsibilities

• Researches information on community social resources.
• Maintains files of brochures, information packets and applications for all types of community resources.
• Collaborates with social work staff and personnel from community agencies to obtain needed information.
• Assists in planning/implementing in-service presentations by and about community resources.
• Assesses patient/family understanding of available resources.
• Educates patients/families about appropriate resources and how to access them.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED