Resource Planner - Americas

Arcadis•Highlands Ranch, CO

About The Position

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. The Resource Planner Americas will drive workforce planning from the front lines - supporting pursuits and projects through identification and deployment support of talent. This role will support both Sector and Service leaders and WFP Directors to manage conflicts, drive GEC contribution and drive data quality. This role will also build and establish strong networks on the ground, knowing people and capabilities. This role can be based out of any Arcadis US or Canada office.

Requirements

Experience in workforce planning, resource planning, deployment coordination or similar operational planning roles within the AEC or related professional Services Industry in the Americas.
Deep understanding of workforce analytics and forecasting, including how demand signals, forecast accuracy and billability influence deployment decisions.
Strong collaboration and stakeholder management skills, with the ability to build strong relationships with Team Managers, Project Managers, Pursuit Leaders, Account Leaders and Talent Acquisition partners while maintaining appropriate challenge and accountability.
Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and deployment.
Analytical and data-driven, with the ability to identify gaps in data, manage planning inputs and improve accuracy and completeness of workforce information.
Change management and transformation expertise, with the ability to support evolving processes, behaviors and adoption of workforce planning tools and ways of working.
Detailed knowledge of processes and systems that drive workforce planning data, WFP tags and demand matching, or the ability to quickly build that knowledge in a comparable environment.
Client oriented, solution driven mindset, with the ability to understand client and pursuit needs and translate them into practical resource planning actions.
Strong communication skills, able to provide timely feedback, recommendations and early warnings on supply and demand risks.
Ability to manage competing priorities, escalate risks appropriately and leverage networks to identify suitable talent for pursuits and projects.
Leadership style that empowers Arcadians, promotes accountability and continuous improvement, and supports a healthy, inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious, driving success and igniting passion.
Degree level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics or a related field, or equivalent practical experience.

Responsibilities

Engage regularly with team managers to maximize billability and reliability of forecasts.
Monitor and manage the demand market-place – owning demand within remit but also support the wider network with requests that are being missed.
Own the quality and accuracy of the 12-week look ahead for team managers within remit.
Proactively engage team managers on work / demand that can be planned.
Provide feedback and insight from dashboards to key stakeholders to enable them to make decisions.
Recommend recruitment needs to relevant stakeholders.
Maximize use of soft booking / pre-planning.
Actively support mobilization and de-mobilization of talent to projects.
Be the point of contact for talent looking for new opportunities, and document in system.
Know the team you are aligned to sufficient to provide strong recommendations and be known to them.
Be known and approachable to pursuit leaders (or project managers) and support with resource options.
Build strong network with Team managers – be solution driven while holding to account.
Know how and where to engage GEC.
Identify and seek resolution to gaps in data.
Onboard new joiners and complete profile on WFP Tags.
Engage with Sector and Industry leads commonly engaging talent to understand client talent requirements.
Actively manage the demand marketplace, enrich data.
Escalate supply and demand risks.
Manage where possible and escalate behaviours which are compromising the best for Arcadis.
Provide early warning to Sector WFP Directors on supply gaps or oversupply.
Escalate unexpected changes and leverage WFP network to find solutions.
Be the point of contact within pursuits to find suitable talent / profiles that support sales.
Identify key attributes clients are looking for and integrate into WFP Tags to maximize value.
Prioritize top tier clients or major opportunities.
Be the point of contact for Tier 3-4 client teams.