Resource Medical Assistant

University Healthcare Alliance•Los Gatos, CA

1d•$28 - $36

About The Position

The Resource Medical Assistant functions as a member of SMP Regional Resource Pools to support the various clinic patient care teams. The Resource Medical Assistant performs clinical tasks and procedures to support the delivery of care. The Resource Medical Assistant is responsible for assisting patients to obtain quality services in a timely manner and assuring efficient utilization of resources in the coordination of patient care. The Resource Medical Assistant is required to travel to various SMP clinics as assigned. Travel is required for clinic assignments, attending meetings and training sessions at various SMP clinical locations. Locations Stanford Health Care - University Healthcare Alliance

Requirements

High School Diploma or GED equivalent.
Medical Assistant Diploma from an approved school/institution or equivalent documented training.
Minimum of one (1) year of experience as a Clinical Medical Assistant.
Current American Heart Association Certification for Basic Life Support for Healthcare Providers

Nice To Haves

Minimum of two (2) years of related experience in an ambulatory care environment preferred.
Epic experience preferred.

Responsibilities

Patient rooming.
Vital signs.
Medical documentation and chart preparation.
Patient communications.
Stocking and cleaning of clinic area.
Medication and supply ordering.
Medication administration.
Specimen collection and/or Point of Care Testing.
Injections and other clinic procedures.
Patient outreach to address gaps in care & follow-up.
Participation in internal clinic audits.
Facilitates communication between patient & provider.
Patient portal and inbox message management.
Assists with physician procedures.
Assists with referral inquiries.
Disability paperwork management.
Rx Refill & processing prior Authorization.
Participates in maintenance of department A3.
Assists providers with telemedicine services if needed.
Scribing for providers (If needed).
Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards.
Updates existing patient demographic information.
Identifies accepted insurance plans.
Checks Patients in and marks them arrived.
Determines if patient has a co-payment or account balance; accepts and records receipt of payment, provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver.
Schedules follow-up appointments.
Resolves registration discrepancies via assigned work queues in a accordance with performance standards.
Other duties as assigned.