Resource Manager

Prosek Partners • New York, NY

1d • $115,000 - $130,000 • Hybrid

About The Position

We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide. We are specialized. Prosek provides unparalleled expertise with financial and professional services companies. We are people-centric. Our teams work together in a collegial atmosphere that breeds professional respect and friendship. We are award-winning. Join an "Army of Entrepreneurs" that was recently named a 2025 Global Agency of the Year by PRovoke Media. Overview: The Resource Manager will play a key role in ensuring that Prosek’s talent is strategically and effectively allocated across client accounts, new business opportunities, and internal projects. This individual will work cross-functionally with HR, Finance, and Talent Acquisition to maintain optimal staffing balance — matching the right people to the right opportunities based on skills, experience, interests, and business needs. In addition to managing resource allocation, the Resource Manager will help drive operational and financial health across the agency by working closely with Finance and client leads to monitor overservice, align staffing with budgets, and preserve account profitability. They will also help identify and address title compression, ensuring that talent deployment accurately reflects experience levels. The ideal candidate is a strong communicator and problem solver who thrives on connecting people and business needs, ensuring high performance and engagement across the agency.

Requirements

• Bachelor’s Degree from an accredited university
• 5-8 years of experience of dedicated resource management, preferably in a professional services or agency environment.
• Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
• Excellent interpersonal and communication skills; confident in facilitating discussions between leaders and team members.
• Demonstrated ability to balance business priorities with employee engagement and growth.
• Proficiency in Excel/Google Sheets
• Highly organized, detail-oriented, and proactive in identifying needs and proposing solutions.

Nice To Haves

• Familiarity with resource management or project tracking tools is a plus.

Responsibilities

• Partner with client team leads to understand staffing needs for existing clients, new business, and special projects.
• Analyze capacity, utilization, and workload distribution to ensure balanced deployment across teams.
• Make proactive recommendations for reallocations and flag under- or over-utilization.
• Liaise with Finance to align resource planning with budgets and forecasted revenue.
• Collaborate with leadership to manage overservice, identify inefficiencies, and ensure staffing levels reflect both budget realities and client expectations.
• Work closely with HR and Recruitment to identify skills gaps and upcoming staffing needs.
• Support proactive hiring strategies by forecasting where additional resources will be required.
• Partner with the Employee Experience team to align deployment decisions with employee growth goals, skills development, and performance data.
• Facilitate discussions between managers and employees when considering new opportunities or changes in client assignments.
• Monitor and help address title compression by ensuring that assignments and structures align with role levels, experience, and compensation tiers.
• Maintain visibility into current and upcoming client and project demands.
• Serve as the connective hub between HR, Finance, and account leadership to ensure seamless communication and decision-making around staffing.
• Monitor performance metrics, utilization, and feedback loops to inform better future resourcing decisions.
• Support in building and maintaining tools, trackers, and systems to monitor utilization, assignments, budgets, and forecasting.
• Provide regular reporting and insights to leadership on resource allocation trends, overservice management, and staffing efficiencies.
• Recommend process improvements to enhance transparency, accountability, and fairness in resourcing decisions.

Benefits

• 401(k) employer match: There is no time like the present to prepare for your future!
• Premium healthcare plans, including medical, dental and vision coverage: Your health comes first.
• Hybrid work model: 2 days in the office, 3 days from home: Pick your own schedule.
• 2 weeks of remote work per year: You do you!
• Generous Paid Time Off (PTO) package, including birthday PTO: Take time to celebrate, recharge, and reset!
• Custom career opportunities: Choose your own adventure!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees