Vice President, Global Marketing & Digital Wealth Global Creative Team, Resource Manager
About The Position
The Team: Role and Impact: The Resource Manager is a foundational role within the in-house global creative agency, responsible for bringing a tech- and AI-first mindset, operational rigor and excellence in delivery to all aspects of day-to-day operations. This position oversees effective workflow management and the strategic allocation of resources across a team of designers and copywriters spanning three continents. The Resource Manager brings a strategic lens to project intake, ensuring clarity of requirements and aligning creative resources to support the firm’s highest commercial priorities. A strong emphasis on leveraging technology and AI to streamline processes, enhance efficiency, and elevate delivery quality is essential to success in this role. The Resource Manager partners closely with a broad network of internal stakeholders to enable successful project delivery and also serves as the primary vendor manager for key platforms and partners.
Requirements
- Strong operational mindset with the ability to support strategic planning when needed.
- Brings an open, future-focused mindset—particularly around technology and AI adoption
- Demonstrated ability to manage stakeholder expectations and negotiate deadlines when required.
- Natural organizational ability, strong attention to detail and sound decision-making judgement are core requirements.
- Self-motivated, proactive problem-solver; must be calm under pressure with a track record of navigating deadlines smoothly.
- 5-10 years’ experience managing complex workflows in a creative/digital/design/marketing agency or in-house studio.
Nice To Haves
- Experience working across global teams and time zones is a significant advantage.
Responsibilities
- Oversee and drive workflow management and efficient resource allocation for 19+ designers and copywriters across multiple time zones.
- Assess and interpret creative requests from a variety of internal partners, determining scope, urgency and prioritization; filter or redirect work that falls outside the team's remit.
- Maintain an understanding of individual designers’ strengths and capabilities to ensure optimal project pairing.
- Build and cultivate relationships with key business partners, interpreting their future needs to facilitate effective forward planning and pipeline management.
- Collaborate closely with account managers to ensure accurate resourcing, clarity of timelines and smooth project delivery.
- Assemble the above information into an effective, efficient and flexible workflow process that effortlessly supports our delivery of creative work.
- Regularly communicate workflow trends, capacity considerations and potential risks to the creative leadership team.
- Lead weekly traffic meetings and maintain workflow reporting to enable clear capacity planning.
- Own use of our internal workflow management software (Workfront)
- Serve as primary point of contact for budgets, vendors and contracts that fall under our creative remit.
Benefits
- employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
- strong retirement plan
- tuition reimbursement
- comprehensive healthcare
- support for working parents
- Flexible Time Off (FTO)
- BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all.
- Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
