Resource Manager

Merge•Boston, MA

41d•$67,000 - $80,000•Hybrid

About The Position

As our Resource Manager, you will… Be tasked with efficiently managing the staffing and resource allocation of teams to enhance performance and cost-effectiveness. You will collaborate with project managers and leadership to improve resource distribution for various projects while building relationships with new talent. Additionally, you will analyze resource utilization trends, maintain an updated skills database, and proactively address talent shortages to ensure the optimal activation of our talent.

Requirements

3-4 years of agency experience, including 1-2 years specifically in a resourcing role
Bachelor's degree or equivalent work experience
Experience in sourcing and engaging freelance talent
Excellent communication skills (oral and written) to communicate with stakeholders across multiple levels and disciplines
Ability to adapt accordingly in an ever-changing environment

Nice To Haves

Project management experience is a plus

Responsibilities

Streamline staffing and resource utilization across supported teams
Deliver precise reports and analyses to leadership, highlighting gaps and recommending staffing strategies
Assess and balance organizational capacity to proactively optimize resources
Work with project managers, sales leads, and service area leads to anticipate the project pipeline for enterprise clients, new business, and ad hoc initiatives
Cultivate relationships with talent and key stakeholders within the organization
Examine resource usage trends, forecast future needs, and ensure efficient resource utilization
Handle daily resource requests and escalate issues to management as needed
Facilitate weekly resourcing meetings and engage in pipeline reviews
Keep an updated, searchable database of employee skills and experience
Foster strong relationships with senior leaders to understand their resource requirements
Collaborate with freelance resources to optimize budget profitability
Adhere to internal contracting policies for freelance and temporary resources
Regularly update the freelance database with feedback after assignments
Identify talent gaps and source freelance resources proactively
Recommend improvements for resource tracking processes and tool upgrades
Understanding of project requirements and knowledge of agency capabilities/processes
Demonstrate strong verbal, written, and interpersonal communication skills
Uphold a proactive mindset and creative problem-solving approach
Show capability to work independently and collaboratively
Effectively manage time to meet tight client deadlines and deliverables