Resource Management Strategic Business Analyst Supervisor

RSM US LLP•Minneapolis, MN

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Resource Management Strategic Business Analyst Supervisor is responsible for developing a deep understanding of the firm’s enterprise resource management strategy and translating business vision, goals, and needs into effective analytical and operational solutions. This role leads analytical delivery, reporting strategy, and solution enablement across the Enterprise Resource Management Office (ERMO), converting business strategy into actionable insights while ensuring high quality execution through a global team, including offshore resources. This role requires close collaboration with team members located offshore and across multiple time zones, ensuring consistent delivery standards, clear communication, and timely execution of resource management support services.

Requirements

Advanced Microsoft Office skills, particularly Excel based analysis, modeling, and visualization
Strong analytical judgment with the ability to translate complex data into business ready insights
Experience with reporting governance, data quality management, and process optimization
Strong working knowledge of AI enabled analytics and prompt engineering concepts
Ability to effectively interact with people on an individual or team basis
Strong oral and written communication skills including email and technical writing
Genuine interest and strong aptitude for use of technology
Great attention to detail and quality
Ability to assist people with resolutions, especially when timelines are short
4+ years of relevant experience in analytics, business analysis, resource management, or enterprise reporting
Proven ability to lead, coach, and develop analytical talent
Demonstrated experience leading, coordinating, and prioritizing work across global and offshore teams and time zones, including coverage planning, workload balancing, and proactive communication to support continuous delivery and business needs.
Strong written and verbal communication skills with comfort presenting to senior leadership
Ability to prioritize work across multiple initiatives and balance strategic and tactical demands
Demonstrated initiative, accountability, and continuous improvement mindset

Nice To Haves

Prior experience in a professional services or resource managed environment preferred
Experience working with or leading teams that include offshore or globally distributed resources.
Experience supporting or partnering with enterprise platforms such as Dayshape or Workday preferred

Responsibilities

Strategic Analytics, Reporting & Business Enablement Lead the design, delivery, and continuous enhancement of enterprise resource management reporting and analytics supporting utilization, capacity, and resourcing decisions
Translate business needs into analytical solutions, dashboards, and insights aligned to ERMO and Dayshape program objectives
Identify trends, risks, and resourcing gaps and convert analysis into actionable recommendations for leadership
Serve as a subject matter expert for enterprise resource management data, reporting standards, and analytical best practices.
Act as an escalation point for complex analytical or data related issues tied to Dayshape operations
Governance, Data Quality & Continuous Improvement Lead initiatives to improve reporting efficiency, data quality, and analytical processes
Establish governance standards for metrics definitions, reporting consistency, and documentation
Identify opportunities to leverage automation, AI enabled analysis, and improved tooling within resource management
Support responsible and effective AI adoption aligned to firm standards
Training, Enablement & Stakeholder Communication Lead training for analysts, business users, and stakeholders on reporting, insights, and analytical tools
Communicate findings clearly to peers, leaders, and cross functional partners
Contribute to knowledge management, documentation, and standard operating procedures
Product Enhancement Leadership & Release Enablement Lead the analysis and delivery of new product enhancement releases by partnering with Product owner, technical teams, and business stakeholders to translate business needs into well defined user stories and acceptance criteria.
Drive the end to end requirements lifecycle for enhancements, including backlog refinement, sprint readiness, and release planning, ensuring alignment to product roadmap and operational priorities.
Collaborate closely with QA teams to support test strategy development, validate acceptance criteria, and ensure enhancements meet quality, usability, and business requirements prior to release.
Partner with Delivery Services leadership to validate operational feasibility, change impact, and execution readiness of reporting solutions, enhancements, and Dayshape configuration changes prior to release ensuring successful adoption of functionality.
Serve as a key liaison between business, product, QA, and training teams to ensure enhancements are delivered with clarity, quality, and operational readiness.
Dayshape Platform Support: Provide resolution support for service tickets as directed by Product Lead
Partner closely with the Dayshape Solution Support team through mentorship and coordination of ticket resolution support.
Provide guidance on reporting impacts of Dayshape configuration changes, enhancements, and integrations
Team Leadership & People Development Lead and oversee an enterprise team providing coaching, prioritization guidance, and performance management.
Establish consistent analytical, documentation, and quality standards across the team
Foster a collaborative, accountable, and continuous improvement oriented team culture
Other duties as assigned