Resource Management Analyst

Dollar General•Goodlettsville, TN

About The Position

GENERAL SUMMARY: The Resource Management Analyst role supports IT by matching supply and demand to resources. The role focuses on efficient utilization of the organization’s highly valued and limited IT skills. The Resource Management Analyst continually validates the availability of resources for current work, measuring and reporting variance from the plans and allocations.

Requirements

Excellent research, analytical, and problem-solving skills
Expertise developing and analyzing metrics, compiling compelling reports, and generating relevant insights to support decision making
High level of proficiency in Microsoft Office Suite, Excel, and Smartsheet
Excellent verbal & written communication and presentation skills
Highly collaborative with the ability to work both independently and as a team member
Ability to handle data and employee issues with a high level of confidentiality
Strong attention to detail
Ability to successfully prioritize and manage multiple tasks, handle frequent changes effectively and professionally, and follow through on issues in a timely manner
Strong communication skills formal, informal, in person and via MS Teams
Degree in the field of Business Administration, Human Resources, and/or Information Systems preferred
3 years minimum experience in IT required
Retail experience required

Responsibilities

Workforce Strategy, Planning, and Reporting:
Facilitate the transformation of workforce capability and scalability to expand and collapse staffing to support business outcomes and value
Forecast on resourcing for existing & future projects and initiatives
Reconcile differences in allocation, assignment, and solidify sourcing needs
Validate resource cost, capacity, and skill level accuracy to advise resource availability
Operational Management:
Create and maintain IT library of talent profiles with up-to-date job descriptions based on job outcomes and overall workforce strategy
Clearly outline each jobs contribution to the organization’s mission, strategy, and business current and future needs and professional growth opportunities
Ensure and execute timely entry and updating of resource data
Internal Talent Mobility
Manage and maintain inventory assessments to bridge talent gaps, improve bench strength, assess job fit, evaluate upskill/reskill opportunities, and avoid position risk
Create, maintain, and evaluate upskill and reskill opportunities, partnering with higher education entities, offer variety of learning techniques, training, and transition planning
Create and maintain clear accessibility and learning objectives to assist staff in identification of how to identify gaps, gain skills, knowledge, and competencies need to excel in jobs and improve and career development