Resource Center Associate - 20hrs

Connecticut Children's • Hartford, CT

8h

About The Position

Under direct supervision, the Resource Center provides effective communication for Connecticut Children’s by performing a variety of administrative support tasks for a specified department such as: answer internal and external calls to the Call Center; supply the knowledgebase to effectively translate appropriate information during emergent situations, activation of code blue and other medical emergencies, receive 5TEAM work request via Web Portal and phone and dispatch appropriately; dispatch patient transport, answering service, participate in emergency management activities, .perform word processing of correspondence, forms, reports and other materials, perform data entry or maintain established spreadsheets This position reports to the Resource Center Manager.

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Responsibilities

• answer internal and external calls to the Call Center
• supply the knowledgebase to effectively translate appropriate information during emergent situations
• activation of code blue and other medical emergencies
• receive 5TEAM work request via Web Portal and phone and dispatch appropriately
• dispatch patient transport
• answering service
• participate in emergency management activities
• perform word processing of correspondence, forms, reports and other materials
• perform data entry or maintain established spreadsheets

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed