Resource Analyst - Laboratory

Mayo Clinic•Austin, MN

About The Position

Non-exempt position. Function independently and collaboratively with the laboratory leadership in performing support function work responsibilities of professional laboratory practice. Possesses understanding of laboratory operations with respect to operation support, billing, inventory management, project management and other duties as applicable to this position. Gathers and makes recommendations based on process and data evaluations. Presents a professional image of the facility at all times. Communicate professionally, effectively, and efficiently with patients/customers of all ages and levels. Apply problem solving, prioritizing, team/interpersonal and independent skills and abilities on a daily basis. Adapts to rapidly changing workloads and responds to emergency situations. Will also function as a generalist (chemistry, hematology, coagulation, urinalysis, phlebotomy, processing, transfusion medicine, minimal microbiology, PCR. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. 2-year commitment to the position required.

Requirements

Baccalaureate Degree in Medical Technology, Medical/Clinical Laboratory Science, or health related field OR an Associate's Degree Medical Laboratory Technician with completion of a clinical internship, business or health related field.
An HEW certificate may be substituted for the specified degree.
Four years working in a complex office or healthcare environment.
Ability to communicate in English, both verbally and in writing.
Ability to multitask.
Knowledge of quality assurance principles and practices.
Ability to be effective in a diverse work group.
Ability to work independently.
Ability to exercise independent judgment and render decisions.
Prioritization and problem solving skills.
Critical thinking skills required.
Computer skills required.
Excellent customer service skills.
Knowledge of relevant factors which can influence testing results.
Ability to exercise independent judgment.
May be required to work irregular hours depending on the project assignment.
2-year commitment to the position required.

Nice To Haves

Healthcare experience preferred.
Experience to include the following areas of expertise: facilitation, workflow analysis, process change, electronic systems implementation, systems analysis (manual and electronic) and project management.
Working knowledge of laboratory information and reporting systems preferred.
Working knowledge of electronic document management systems preferred.

Responsibilities

Performing support function work responsibilities of professional laboratory practice.
Operation support
Billing
Inventory management
Project management
Gathers and makes recommendations based on process and data evaluations.
Presents a professional image of the facility at all times.
Communicate professionally, effectively, and efficiently with patients/customers of all ages and levels.
Apply problem solving, prioritizing, team/interpersonal and independent skills and abilities on a daily basis.
Adapts to rapidly changing workloads and responds to emergency situations.
Function as a generalist (chemistry, hematology, coagulation, urinalysis, phlebotomy, processing, transfusion medicine, minimal microbiology, PCR