Resort Experience Supervisor

Westgate Resorts•Las Vegas, NV

17h•$21

About The Position

Situated just 2.5 miles from the world-famous Las Vegas Strip, the tropically landscaped Westgate Flamingo Bay Resort allows you the ideal opportunity to help create remarkable guest experiences in a fun and rewarding environment. As part of the Westgate Flamingo Bay Resort team, you will help provide guests a home away from home at our amazing resort that features complimentary scheduled shuttle service to the Las Vegas Strip and Westgate Las Vegas Resort & Casino. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Manages team members in the Resort Experience department. As a Resort Experience Supervisor , you will, Responsible for communicating and working with Westgate vendors such as Resort Recreation and Tourism Manage and Facilitate products and services for Activities/ Events. Coordinate activity and special event programs using themed concepts. Assist in set-up and breakdown for special events. Organize and update department files. Plan parties for owners, guests, and team members. Formulate an environment, which will increase team members' morale, and motivation, and promote team spirit. Take charge of the department in the absence of the director. Purchase and pick up supplies and equipment when necessary. Order, inventory, and distribute logo merchandise and sports equipment. Prepare daily and monthly records and procedures for logo merchandise, marketing materials, and other purchases in accordance with CFI and Westgate Resorts accounting. Collect daily written reports about the Fitness Center and Game Room. Organize vendor reports and collect monthly payments. Write up subordinate team member performance evaluations; ability to enforce disciplinary procedures. Attend manager meetings and participate in team member orientation tours. Power and responsibility to cancel various activities when weather or other conditions pose a safety hazard to participants. Cooperates with recreation and non-recreation personnel. Team leader for the Resort Experience Department regarding resort service standards. Contact person for entertainment regarding special events. Stock special event supplies on a weekly basis. Performs weekly inspections of recreational sites. Replacement of nets, repairing and repainting equipment as needed. Contact person for contractors regarding repairs and replacement of recreational courts, playground, dock, fitness center, etc. Responsible for collecting and recording bike log information. Ability to design, create, and upkeep decorations. Coordinate Team Member Safety Training Maintain Safety Training Compliance Records. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic . These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

Current Driver's license
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 - 50 pounds
Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Nice To Haves

First Aid & CPR, preferred

Responsibilities

Manages team members in the Resort Experience department.
Responsible for communicating and working with Westgate vendors such as Resort Recreation and Tourism
Manage and Facilitate products and services for Activities/ Events.
Coordinate activity and special event programs using themed concepts.
Assist in set-up and breakdown for special events.
Organize and update department files.
Plan parties for owners, guests, and team members.
Formulate an environment, which will increase team members' morale, and motivation, and promote team spirit.
Take charge of the department in the absence of the director.
Purchase and pick up supplies and equipment when necessary.
Order, inventory, and distribute logo merchandise and sports equipment.
Prepare daily and monthly records and procedures for logo merchandise, marketing materials, and other purchases in accordance with CFI and Westgate Resorts accounting.
Collect daily written reports about the Fitness Center and Game Room.
Organize vendor reports and collect monthly payments.
Write up subordinate team member performance evaluations; ability to enforce disciplinary procedures.
Attend manager meetings and participate in team member orientation tours.
Power and responsibility to cancel various activities when weather or other conditions pose a safety hazard to participants.
Cooperates with recreation and non-recreation personnel.
Team leader for the Resort Experience Department regarding resort service standards.
Contact person for entertainment regarding special events.
Stock special event supplies on a weekly basis.
Performs weekly inspections of recreational sites.
Replacement of nets, repairing and repainting equipment as needed.
Contact person for contractors regarding repairs and replacement of recreational courts, playground, dock, fitness center, etc.
Responsible for collecting and recording bike log information.
Ability to design, create, and upkeep decorations.
Coordinate Team Member Safety Training
Maintain Safety Training Compliance Records.

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs