Residential Treatment Specialist I & II

The Centers•Cleveland, OH

About The Position

Residential Treatment Specialist I & II Residential Treatment Specialist The Centers | Greater Cleveland 2nd Shift Premium: $1.50/hour + Base Wage About The Centers The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. Our H.O.P.E. Campus exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive. The Opportunity We're seeking a compassionate and skilled Residential Treatment Specialists to provide a safe, nurturing environment for children and youth ages 11-17. In this vital role, you'll provide one-on-one and group support while implementing a daily schedule of therapeutic and recreational activities that promote healing and growth. What You'll Do Support & Care Welcome children entering the facility and create a positive, therapeutic atmosphere Provide physical and emotional security through intervention, redirection, and support Maintain consistent, firm, and fair relationships with all residents Serve as a positive role model for youth in our care Daily Responsibilities Manage the physical needs of children including health, hygiene, and comfort Maintain active awareness of the whereabouts and activities of each assigned child Implement individual care plans aligned with agency philosophy and policies Participate in planning, supervising, and providing therapeutic and recreational activities Transport children to medical appointments, school, and activities as needed Documentation & Teamwork Provide formal and informal reports on behavior, attitudes, and general disposition Complete incident reports, department logs, behavior rating scales, and primary sheets Serve as an integral member of the treatment team Attend conferences, meetings, and required training sessions Crisis Intervention Intervene when behavior is damaging to self, others, or property Stay calm and make sound decisions in high-stress situations Apply trauma-informed care and crisis intervention techniques Our Ideal Candidate You have: Expertise in Trauma-Informed Care, Crisis Intervention & Relationship-based support The ability to stay calm and make sound decisions in high-stress or crisis situations Strong communication and teamwork skills in a fast-paced environment Prior experience in residential treatment, inpatient, day treatment, or shelter care (highly preferred)

Requirements

Expertise in Trauma-Informed Care, Crisis Intervention & Relationship-based support
The ability to stay calm and make sound decisions in high-stress or crisis situations
Strong communication and teamwork skills in a fast-paced environment
High school diploma or GED
Experience supporting youth with emotional, behavioral, or mental health needs in a residential environment
Bachelor's degree
2 years of experience supporting youth with emotional, behavioral, or mental health needs in a residential environment
OR an equivalent combination of education, training, and experience

Nice To Haves

Prior experience in residential treatment, inpatient, day treatment, or shelter care
Valid Driver's License with less than 4 points

Responsibilities

Welcome children entering the facility and create a positive, therapeutic atmosphere
Provide physical and emotional security through intervention, redirection, and support
Maintain consistent, firm, and fair relationships with all residents
Serve as a positive role model for youth in our care
Manage the physical needs of children including health, hygiene, and comfort
Maintain active awareness of the whereabouts and activities of each assigned child
Implement individual care plans aligned with agency philosophy and policies
Participate in planning, supervising, and providing therapeutic and recreational activities
Transport children to medical appointments, school, and activities as needed
Provide formal and informal reports on behavior, attitudes, and general disposition
Complete incident reports, department logs, behavior rating scales, and primary sheets
Serve as an integral member of the treatment team
Attend conferences, meetings, and required training sessions
Intervene when behavior is damaging to self, others, or property
Stay calm and make sound decisions in high-stress situations
Apply trauma-informed care and crisis intervention techniques