Residential Supervisor Full-Time

Our Open • Keene, NH

5d • Onsite

About The Position

The Home for Little Wanderers' Unity House, a community-based group home in Keene, NH, serving youth ages 14-18, who identify as members of the LGBTQ+ community is seeking a Residential Supervisor. Position Description Primarily responsible for supervising Residential Counselors, coordinating work assignments, ensuring safety of the clients, and providing direct child care. How You'll Be Making a Difference Work closely with Milieu/Program Director to ensure appropriate staffing coverage. Hire, train, supervise, performance manage and evaluate direct care staff. Mediate staff issues and employee conflicts. Host team meetings for staff and provide training and weekly supervision. Plan and schedule therapeutic groups designed to enhance children’s growth and development and creatively plan social activities and special events Coordinate and manage all activities of daily shift including, but not limited to, medical appointments, recreational activities, transportation to work and home visits, homework completion, behavior support system and chore and room completion Provide, model and supervise group and individual behavior support and intervention in keeping with TCI principles including appropriate physical restraints as necessary Ensure completion of all necessary shift paperwork including communication log, daily log, incident reporting, mentor sheets and behavior support monitoring Provide work coverage of shifts as needed Manage medical and emergency situations Provide crisis intervention, which may include the use of restraints Oversee the timely submission of records and documentation and ensure that staff are aware of activities that may have emerged on prior shift What to Expect in the Role Must have a valid ID and ability to pass a CORI/background check Ability to be physically active for an 8-10 hour shift Able to participate in verbal de-escalation and physical interventions with youth MAP certified preferred Ability to multi-task in a changing and fast-paced treatment environment Ability to receive and implement feedback in the moment and through a structured supervision process Available to work evenings, holidays, weekend shifts as required Qualifications Experience working in human services/mental health/youth development field with supervisory experience required HS diploma or equivalency Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications What The Home Can Offer You In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including: Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days Health, Dental and Vision Insurance available Extensive training to new staff Tuition reimbursement of up to $2,400 per fiscal year 403(b) Retirement Plan with employer match Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance And more! Valuing Diversity We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

Requirements

• Must have a valid ID and ability to pass a CORI/background check
• Ability to be physically active for an 8-10 hour shift
• Able to participate in verbal de-escalation and physical interventions with youth
• Ability to multi-task in a changing and fast-paced treatment environment
• Ability to receive and implement feedback in the moment and through a structured supervision process
• Available to work evenings, holidays, weekend shifts as required
• Experience working in human services/mental health/youth development field with supervisory experience required
• HS diploma or equivalency
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

Nice To Haves

• MAP certified preferred

Responsibilities

• Supervising Residential Counselors
• Coordinating work assignments
• Ensuring safety of the clients
• Providing direct child care
• Work closely with Milieu/Program Director to ensure appropriate staffing coverage
• Hire, train, supervise, performance manage and evaluate direct care staff
• Mediate staff issues and employee conflicts
• Host team meetings for staff and provide training and weekly supervision
• Plan and schedule therapeutic groups designed to enhance children’s growth and development and creatively plan social activities and special events
• Coordinate and manage all activities of daily shift including, but not limited to, medical appointments, recreational activities, transportation to work and home visits, homework completion, behavior support system and chore and room completion
• Provide, model and supervise group and individual behavior support and intervention in keeping with TCI principles including appropriate physical restraints as necessary
• Ensure completion of all necessary shift paperwork including communication log, daily log, incident reporting, mentor sheets and behavior support monitoring
• Provide work coverage of shifts as needed
• Manage medical and emergency situations
• Provide crisis intervention, which may include the use of restraints
• Oversee the timely submission of records and documentation and ensure that staff are aware of activities that may have emerged on prior shift

Benefits

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees