Residential Supervisor

Richmond Residential Serv•Richmond, VA

2d•Hybrid

About The Position

If you want to work in a place that values the people we serve and the people who serve them, Richmond Residential Services, Inc. is the place to be. We’re a mission-driven, people-centered organization that provides compassionate, high-quality supports to individuals with intellectual and developmental disabilities. As a Residential Supervisor, you’ll play a vital leadership role — ensuring our homes are safe, nurturing, and person-centered while coaching and mentoring staff to provide exceptional care. What Makes This Role Stand Out Flexible Scheduling: One remote day weekly and flexibility to balance work and home life. On-Call Stipend: Earn $200 per rotation (8–10 week cycle). Collaborative Support: Partner with Case Managers, QA, and leadership for team-based problem solving and quality outcomes. Comprehensive Benefits: Health, dental, vision, long- and short-term disability, 403(b) match, EAP, and a wellness program that supports your total well-being. Culture That Cares: A supportive environment where your ideas are valued, your contributions recognized, and your growth encouraged. Coaching & Development: Build your leadership skills while mentoring others, guiding staff performance, and developing strong, confident teams.

Requirements

Bachelor’s degree in Human Services, Behavioral Sciences, or related field preferred.
At least three years of experience supporting individuals with intellectual or developmental disabilities.
Strong leadership abilities with proven skills in coaching, mentoring, and critical problem solving.
Excellent written and verbal communication skills.
Knowledge of person-centered practices, Positive Behavioral Supports, and DBHDS licensing standards.
Valid Virginia driver’s license and acceptable driving record.
Ability to pass required background checks and pre-employment screenings.

Nice To Haves

Bachelor’s degree in Human Services, Behavioral Sciences, or related field preferred.

Responsibilities

Provide daily supervision, coaching, and mentoring to Direct Support Professionals (DSPs), ensuring compassionate, person-centered care.
Lead with critical problem-solving skills, addressing challenges proactively and fostering teamwork and accountability.
Oversee Person-Centered Plans (PCPs) and ensure accurate, timely documentation in Therap and QuickMar.
Collaborate with Case Management, QA, and healthcare partners to maintain high-quality, compliant supports.
Manage program budgets, staffing, and schedules to ensure smooth daily operations.
Model positive leadership, professionalism, and respect in all interactions with staff, families, and supported individuals.
Participate in performance reviews, audits, and training initiatives to support continuous improvement.