Residential Staffing Coordinator

The Center For Family Support•Hackensack, NJ

12h•$45,000 - $49,000

About The Position

The Residential Staffing Coordinator will be responsible for developing, maintaining, and optimizing staffing schedules across multiple residential programs. This role ensures adequate coverage, compliance with regulatory requirements, and alignment with organizational standards. The position will work closely with Residence Managers, AVPs, HR, and Vice President to address staffing needs and maintain operational efficiency. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New Jersey and New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Requirements

Bachelor’s degree in Human Services, Business Administration or a related field required
2+ years of experience in scheduling or workforce coordination, preferably in residential or healthcare settings
Strong organizational and problem-solving skills
Proficiency in scheduling systems and Microsoft Office Suite

Nice To Haves

Experience in nonprofit or human services organizations is a plus.

Responsibilities

Schedule Management Create and maintain master schedules for residential programs, ensuring coverage for all shifts.
Monitor and adjust schedules to accommodate vacancies, absences, and program needs.
Collaborate with Residence Managers, AVPs, and HR to fill open shifts promptly.
Compliance & Reporting Ensure schedules comply with DDD and agency regulations.
Review and validate staff schedules weekly for accuracy.
Prepare reports on staffing coverage, overtime, and compliance metrics.
Coordination & Communication Serve as the primary point of contact for scheduling inquiries.
Communicate schedule changes to staff and management in a timely manner.
Participate in interdisciplinary team meetings as needed.
Process Improvement Identify gaps and propose solutions to improve scheduling efficiency.
Assist in implementing scheduling software or tools for better tracking.
Other Networks with external organizations such as ABCD to keep the agency abreast of best practices in the field, as well as trends and changes in the service delivery environment.