Residential Sales Consultant - Inside Sales
About The Position
At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting-edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you. This position is onsite in Champaign, IL. As a Residential Solutions Consultant – Inside Sales, you will help residents within a Pavlov Media fiber network service territory and sell Pavlov Media products and services to customers. In this position you will answer incoming calls and speak with potential customers, complete orders, support service activation, set up accurate billing and then follow-up to ensure customer satisfaction. You will also make outgoing calls to prospective customers offering Pavlov Media products. As a consultant, you are expected to meet product and service sales quotas and potentially attend Pavlov Media special events to build your network and increase your sales opportunities.
Requirements
- Excellent customer service and organizational skills
- Strong interpersonal skills and the ability to connect with others.
- Understanding of products and services being sold
- Self-motivation and a desire for success
- Time management skills
Nice To Haves
- Previous sales experience preferred
- Knowledge of Internet hardware, Wi-Fi and VoIP desired
- Bi-lingual is a plus.
Responsibilities
- Answer incoming sales calls and sell our products.
- Schedule installations after selling a service.
- Address customer concerns with professionalism.
- Route incorrect calls to the correct department
- Make outgoing calls to prospective customers.
- Determine ways to increase sales.
Benefits
- 15 company paid holidays
- 3 weeks PTO
- Medical, Dental, Vision starting day one
- 401K with company match
- Health and Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational and professional reimbursement
- Short- and long-term disability benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
