Residential Shift Supervisor | YCCS

Gandara Center•Springfield, MA

4d•$22 - $24

About The Position

The Residential Counselor is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community.

Requirements

Bachelor’s degree in Social Sciences or 2 years related field preferred.
Demonstrates excellent leadership skills; Prior supervisory experience.
At least two years of experience in Human Services working with adolescents.
Must have valid driver’s license
Must meet Agency requirements for driving history records.
Must pass a CORI within the standards identified by EEC.
Must have availability of an automobile to transport clients or perform other supportive services as necessary.

Nice To Haves

Bilingual Preferred (Spanish/English)

Responsibilities

To assure that applicable rules, policies and procedures are being followed on their shifts.
To provide leadership to their shift.
To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor.
Ensure all necessary documentation for shift is completed accurately and submitted for review.
To provide appropriate, safe responses to emergency situations when necessary.
To develop strong, supportive relationships with the clients and employees.
To provide for client care and safety, and observe all safety measures.
Access, plan and implement crisis interventions with clients.
To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
To perform other duties as assigned by the Assistant Director and/or Program Director.