Residential Shift Supervisor

Youth Opportunity Investments, LLC•Cleveland, TN

12d•$20

About The Position

We are hiring a Residential Shift Supervisor to oversee daily operations and staff during assigned shifts. This role is ideal for professionals looking to grow in youth residential services and behavioral health. The Shift Supervisor ensures the safe and effective operation of the facility and provides leadership and direction to staff working directly with youth in our care.

Requirements

High School Diploma required; Bachelor’s Degree preferred
Minimum of 3 years’ experience working with youth in a residential setting required
Prior supervisory experience preferred
Ability to assess youth with substance abuse, mental health, and trauma history
Must pass background check and drug screening
Valid driver’s license and safe driving record required
Must meet state criminal background check requirements
Must be at least 21 years of age
Ability to work extended, evening, and/or weekend hours as needed
Must be physically healthy and emotionally stable. Ability to engage with youth, participate in activities, and intervene physically if needed. Must be free from communicable diseases as defined by the state. Ability to pass evaluations for physical techniques and written certification exam.

Nice To Haves

First Aid/CPR certified (or ability to obtain during probationary period)
Strong leadership, supervision, and conflict resolution skills
Excellent written and verbal communication
Ability to collaborate with law enforcement, probation, courts, and caseworkers
Sensitivity to cultural, gender, and individual differences

Responsibilities

Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
Monitor facility security and ensure compliance with state regulations and agency policies
Oversee youth behavior management, review incidents, and investigate grievances
Supervise medication administration and ensure accurate documentation
Assist with youth appointments, transports, and intake/discharge procedures
Communicate regularly with leadership regarding staffing, safety, and operational concerns
Conduct security checks, monitor electronic systems, and oversee room searches as needed
Provide emergency response coordination during incidents such as fire or severe weather
Maintain a high standard of role model behavior for youth
Participate in required training and professional development
Report incidents or concerns regarding youth safety or staff conduct
Document shift events, staffing updates, and incidents according to policy
Perform other duties as assigned or needed