Residential Services Director - North Central Program

State of Massachusetts•Baldwinville, MA

39d

About The Position

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within North Central Services, a State-Operated residential provider based in Central Massachusetts. The Program Director is responsible for the overall management of ten (10) homes in these towns: Barre, MA, Clinton, MA, Holden, MA, Hubbardston, MA, Rutland, MA and Worcester, MA, providing 24-hour a day residential supports to thirty-eight individuals. The Program Director role has many critical functions that are imperative to ensuring the well-being of the individuals including, but not limited to, the following: providing direct and indirect supervision to approximately 134 DDS employees; on-call responsibilities 24/7 for crisis and emergency management; and ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment). The Program Director will ensure that the homes are clean, safe, well maintained, and in compliance with all applicable regulations. The Program Director serves as a liaison to families/guardians along with the Area and Regional offices. The Program Director is responsible for making recommendations for hiring, labor relations reviews, and remaining compliant with timeframes associated with entering the necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS). It is the role of the Program Director to ensure a well-trained workforce including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC). Additional responsibilities include reporting and approving time through the Self-Service Time and Attendance (SSTA) system and serving as a hiring manager with the MassCareers hiring system. The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential support. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Requirements

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Responsibilities

providing direct and indirect supervision to approximately 134 DDS employees
on-call responsibilities 24/7 for crisis and emergency management
ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment)
ensure that the homes are clean, safe, well maintained, and in compliance with all applicable regulations
serves as a liaison to families/guardians along with the Area and Regional offices
making recommendations for hiring, labor relations reviews, and remaining compliant with timeframes associated with entering the necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS)
ensure a well-trained workforce including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC)
reporting and approving time through the Self-Service Time and Attendance (SSTA) system
serving as a hiring manager with the MassCareers hiring system