Residential Services Administrator
About The Position
Are you a strategic, hands-on leader passionate about delivering high-quality residential services for individuals with I/DD? We’re seeking an experienced Residential Services Administrator (RSA) to lead operations, drive compliance, and inspire strong teams across 7 residential group homes in Southern Westchester. What You’ll Do Oversee admissions, discharges, and census management in collaboration with the Admissions Committee Ensure safe, compliant, person-centered residential and nursing services Lead and develop middle and senior management teams Manage staffing, budgets, overtime, payroll, and operational expenses Oversee mandated training, active treatment delivery, and documentation Lead survey readiness, corrective action plans, and quality improvement initiatives Partner with clinical leaders, families, advocates, and external providers Serve as Administrator-on-Duty (on-call rotation) Support new program development and agency-wide initiatives What We’re Looking For Goal-oriented, solution-driven leader with strong operational judgment Excellent communicator with the ability to engage staff, families, and external partners Proven ability to manage multiple priorities with attention to detail Strong knowledge of OPWDD/ICF regulations, active treatment, and residential operations Comfortable using data to identify trends and drive performance Proficient in Microsoft Office and electronic documentation systems (Therap preferred) Deep commitment to person-centered, mission-driven work Why Join Us Senior leadership impact with meaningful community outcomes Collaborative, values-driven organization Opportunity to shape systems, mentor leaders, and grow programs What You Bring MBA or Master’s degree in Nonprofit Management or Healthcare Management (required) 10+ years of experience supporting individuals with developmental disabilities (preferred) Experience with person-centered planning and positive behavioral supports Working knowledge of OPWDD regulations Ability to successfully complete CPR and SCIP training Flexibility to work evenings, weekends, and participate in on-call coverage Valid driver’s license, agency driver authorization, and access to a vehicle for travel between sites If you’re ready to lead with purpose and professionalism, we’d love to hear from you. RCS123
Requirements
- Goal-oriented, solution-driven leader with strong operational judgment
- Excellent communicator with the ability to engage staff, families, and external partners
- Proven ability to manage multiple priorities with attention to detail
- Strong knowledge of OPWDD/ICF regulations, active treatment, and residential operations
- Comfortable using data to identify trends and drive performance
- Proficient in Microsoft Office and electronic documentation systems (Therap preferred)
- Deep commitment to person-centered, mission-driven work
- MBA or Master’s degree in Nonprofit Management or Healthcare Management (required)
- Ability to successfully complete CPR and SCIP training
- Flexibility to work evenings, weekends, and participate in on-call coverage
- Valid driver’s license, agency driver authorization, and access to a vehicle for travel between sites
Nice To Haves
- 10+ years of experience supporting individuals with developmental disabilities (preferred)
- Experience with person-centered planning and positive behavioral supports
- Working knowledge of OPWDD regulations
Responsibilities
- Oversee admissions, discharges, and census management in collaboration with the Admissions Committee
- Ensure safe, compliant, person-centered residential and nursing services
- Lead and develop middle and senior management teams
- Manage staffing, budgets, overtime, payroll, and operational expenses
- Oversee mandated training, active treatment delivery, and documentation
- Lead survey readiness, corrective action plans, and quality improvement initiatives
- Partner with clinical leaders, families, advocates, and external providers
- Serve as Administrator-on-Duty (on-call rotation)
- Support new program development and agency-wide initiatives
Benefits
- Senior leadership impact with meaningful community outcomes
- Collaborative, values-driven organization
- Opportunity to shape systems, mentor leaders, and grow programs
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
101-250 employees
