Residential Service Technician

Accurate Mechanical Inc•Circleville, OH

10d•Onsite

About The Position

The HVAC Residential Service Technician plays a critical role in ensuring the comfort and safety of residential customers by maintaining, repairing, and installing HVAC systems. This position requires a thorough understanding of heating, ventilation, and air conditioning equipment to diagnose issues accurately and provide effective solutions. The technician will work directly in customers' homes, delivering high-quality service that meets industry standards and company policies. Success in this role results in improved system performance, increased customer satisfaction, and reduced energy consumption for clients. The technician must also maintain detailed service records and communicate clearly with customers and team members to support ongoing maintenance and future service needs.

Requirements

High school diploma or equivalent.
Valid HVAC technician certification or license as required by local regulations.
Proven experience in residential HVAC system maintenance, repair, and installation.
Basic knowledge of electrical systems related to HVAC equipment.
Ability to read and interpret technical manuals, blueprints, and wiring diagrams.

Nice To Haves

EPA Section 608 Certification for handling refrigerants.
Additional certifications in specialized HVAC systems such as heat pumps or geothermal units.
Experience with energy-efficient HVAC technologies and smart home integration.
Strong customer service skills with a focus on clear communication and professionalism.
Familiarity with computerized maintenance management systems (CMMS) or similar software.

Responsibilities

Perform routine maintenance and inspections on residential HVAC systems to ensure optimal operation and compliance with safety standards.
Diagnose and repair HVAC equipment issues, including heating units, air conditioners, ventilation systems, and related components.
Install new HVAC systems and components according to manufacturer specifications and local building codes.
Provide clear explanations to customers regarding system conditions, repair options, and maintenance recommendations.
Maintain accurate service records, including work performed, parts used, and customer interactions.
Respond promptly to emergency service calls and troubleshoot problems efficiently to minimize downtime.
Collaborate with team members and supervisors to improve service processes and customer satisfaction.