Residential Service Plumber
About The Position
Service Plumber – Alco Air | Longview, TX Alco Air has been serving East Texas families for over 30 years with trusted plumbing, HVAC, and electrical services. We are growing and looking for experienced Plumbers to join our team in Longview, TX. Do You Relate To This? Do you prefer structure, stability, and a consistent routine? Are you dependable, steady, and take pride in completing one project before moving on to the next? Do you like to stay focused on the task at hand while keeping interactions friendly and professional? Who We Are A culture that rewards hungry, humble, and smart team members A company that believes in work-life balance Continuous plumbing and drain training to improve your job skills and quality of life A clear path for professional and personal growth through: Monthly 1:1 meetings to align your personal and professional goals Professional scorecards to evaluate your success and career path What We Offer to our Residential Service Plumber: Competitive pay (hourly + opportunity for incentives and bonuses) Year-round, steady plumbing and drain service work – no slow seasons Health, dental, and vision benefits Retirement plan with company match Paid time off and holidays Company vehicle, tools, and technology provided Ongoing training and career growth opportunities What You’ll Do as a Residential Service Plumber: Perform residential plumbing, drain, and sewer service calls including diagnostics, repairs, and installs Diagnose and clear clogged drains, main line stoppages, and sewer blockages using proper tools and equipment (cable machines, hydro-jets, cameras, etc.) Perform drain cleaning, sewer line repairs, and maintenance services Communicate with customers to explain issues, solutions, and options clearly and professionally Provide top-quality service with a focus on customer satisfaction and performance Accurately complete work orders using ServiceTitan (training provided if needed) Maintain company vehicle, tools, and a professional appearance
Requirements
- Valid Texas Journeyman, Tradesman, or Drain Cleaner (Restricted or Unrestricted) License required
- 2+ years of residential plumbing, drain cleaning, or sewer service experience preferred
- Strong knowledge of drain line clearing, hydro-jetting, camera inspections, and sewer line replacement
- Familiar with plumbing systems including water heaters, tankless systems, faucets, toilets, and water lines
- Strong problem-solving, diagnostic, and customer service skills
- Valid driver’s license and insurable driving record
- A self-motivated team player with a positive attitude
Nice To Haves
- Experience selling or upselling drain cleaning, sewer repair, or plumbing maintenance services is a plus
Responsibilities
- Perform residential plumbing, drain, and sewer service calls including diagnostics, repairs, and installs
- Diagnose and clear clogged drains, main line stoppages, and sewer blockages using proper tools and equipment (cable machines, hydro-jets, cameras, etc.)
- Perform drain cleaning, sewer line repairs, and maintenance services
- Communicate with customers to explain issues, solutions, and options clearly and professionally
- Provide top-quality service with a focus on customer satisfaction and performance
- Accurately complete work orders using ServiceTitan (training provided if needed)
- Maintain company vehicle, tools, and a professional appearance
Benefits
- Competitive pay (hourly + opportunity for incentives and bonuses)
- Year-round, steady plumbing and drain service work – no slow seasons
- Health, dental, and vision benefits
- Retirement plan with company match
- Paid time off and holidays
- Company vehicle, tools, and technology provided
- Ongoing training and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
