Residential Sales Specialist
About The Position
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Residential Sales Specialists do? The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions. Functions include, but are not limited to the following: Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications. Visually inspects homes and businesses for pests, pest harborage, pest entries, etc Based on assessment findings, sell pest control solutions for residential customers. Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services. Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges. Follow up on past proposals to close sales opportunities Provide expert knowledge to new service installations to ensure the job is completed satisfactorily Complete daily activities and sales performance using the company sales CRM
Requirements
- High school diploma or equivalent
- Must have 1 or more years of sales or pest technician experience
- Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role
- Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups
- Must possess a valid driver’s license from state of residence
- Travel up to 100% of time within assigned territory(s)
Nice To Haves
- Prefer Associate's or Technical degree
- Pest Industry certifications a plus
Responsibilities
- Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.
- Visually inspects homes and businesses for pests, pest harborage, pest entries, etc
- Based on assessment findings, sell pest control solutions for residential customers.
- Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities
- Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement
- Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
- Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.
- Follow up on past proposals to close sales opportunities
- Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
- Complete daily activities and sales performance using the company sales CRM
Benefits
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Savings and Retirement
- 401(k) retirement plan with company-matching contributions
- Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
