Residential Sales Specialist
About The Position
The primary purpose of this role is selling the company's Residential Pest Management Services and Products to new and existing residential customers, while maintaining a customer-focused service to grow the business. This includes assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions. Functions include visually inspecting homes and businesses for pests, pest harborage, and entries. Based on assessment findings, the specialist sells pest control solutions for residential customers, collaborates with customer service, Inside Sales, and technicians for increased opportunities, and partners with the Branch Manager to identify revenue streams. The role also involves developing proposals, completing home diagrams using a Sales CRM, following up on past proposals to close sales, providing expert knowledge for new service installations, and completing daily activities and sales performance tracking using the company sales CRM.
Requirements
- High school diploma or equivalent
- Must have 1 or more years of sales or pest technician experience
- Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentation with additional follow-ups
- Must possess a valid driver’s license from state of residence
- Travel up to 100% of time within assigned territory(s)
Nice To Haves
- Associate's or Technical degree
- Pest Industry certifications
- 1-2 years of experience in pest control sales
- 2 or more years in a customer service role
Responsibilities
- Assessing customers' needs by performing a needs analysis based on customer concerns using expert knowledge of the company's products and services and certifications.
- Visually inspects homes and businesses for pests, pest harborage, pest entries, etc.
- Based on assessment findings, sell pest control solutions for residential customers.
- Collaborates with our customer service center, Inside Sales department, and technicians for increased opportunities.
- Partners with Branch Manager to identify revenue streams with our current base and service specialist engagement.
- Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
- Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges.
- Follow up on past proposals to close sales opportunities.
- Provide expert knowledge to new service installations to ensure the job is completed satisfactorily.
- Complete daily activities and sales performance using the company sales CRM.
Benefits
- Benefits Start Day 1 for Full-Time Colleagues
- Competitive pay
- Performance incentives
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days
- Sick days
- Company-paid holidays
- Floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
