Residential Sale Associate

CertaPro Painters•Willow Grove, PA

23d

About The Position

RESIDENTIAL SALES ASSOCIATE (Fishtown, Fairmount, Center City, South Philly, and Delaware County) CertaPro Painters® of Blue Bell and Greater Philadelphia is seeking to hire a Residential Sales Associate. An “RSA” is responsible for meeting with customers at their homes and providing a painting estimate in a timely manner. POSITION OVERVIEW Represent CertaPro Painters of Blue Bell and Greater Philadelphia to prospective customers so as to differentiate ourselves from our competition and to further enhance our “Brand of Certainty.” Service all prospective customers with the objective of meeting their painting needs and building customers for life. Ensure that our customers’ needs, and their expectations are clearly communicated and accurately documented on a written proposal. Ensure that all field marketing programs are being executed. Live the Values of CertaPro Painters: Deliver What You Promise Respect the Individual Have Pride in What You Do Practice Continuous Improvement Fulfill the obligations of the essential functions; Sales. Marketing, Production, Administrative and Personal Development. Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters ® brand culture. This makes each independently owned and operated CertaPro Painters ® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters ® franchise, as well. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.

Responsibilities

Complete Set-up call to ensure appropriate expectations are set for and from the customer
Meet with customer, in person, to perform 10+1 Estimate Process and collaborate on their project.
Schedule follow-up date and time with customer.
Ensure that Landed proposals are signed by the customer prior to reporting the job as landed.
Collect Deposits (if necessary).
Schedule customer inquiries (Leads) for Estimates. (Those that are not scheduled by the Office Associate or The Customer Service Center.)
Generate assertive leads per the Marketing Territory Map.
Ensure that Lawn Signs are up in Territory and Door Hangers are distributed as per the Territory Marketing Plan.
Ensure that Cold Call Campaigns are executed as per the Territory Marketing Plan.
Joining a business referral networking group