Residential Relocation Salesperson

Dircks Moving & Logistics•Phoenix, AZ

About The Position

Residential Relocation Salesperson When you join the Dircks team, you become part of the fastest growing Moving & Logistics company in Arizona. We know that happy employees make better employees, which is why Dircks provides the opportunity to earn excellent wages and benefits that include 401(k) plans, medical insurance, and great onsite perks. Dircks Moving & Logistics is seeking a Residential Salesperson who will be involved in interactions with our Customers, Operations, and Customer Support while ensuring we deliver the highest quality service to our customers. SUMMARY This role is responsible for executing residential sales from survey through close by conducting accurate in-home and virtual estimates, managing leads and CRM pipelines, and achieving revenue, profit, and closing targets. The position also focuses on generating self-sourced leads, maintaining strong referral relationships, ensuring operational alignment for booked moves, and representing the company professionally while continuously improving sales performance.

Requirements

Strong communication and presentation skills.
High level of organization, discipline, and follow-through.
Comfort with CRM systems, technology tools, and virtual survey platforms.
Ability to build trust quickly and guide customers through high-stress decisions.
Strong time management and self-accountability.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Responsibilities

Conduct in home and virtual surveys with prospective residential customers to accurately assess move scope and requirements.
Maintain a strong closing mindset with accountability for follow up.
Achieve and maintain target closing ratios and individual revenue and profit goals.
Prepare estimates, contracts, and required documentation accurately and on time.
Execute timely follow-up on all assigned leads using CRM workflows, calls, texts, and email.
Actively maintain accurate and up-to-date CRM records, including notes, tasks, next steps, and status changes.
Review commissions, pending shipments, closing ratios, and performance metrics regularly.
Proactively generate self-sourced leads through relationship building with realtors, property managers, senior living communities, builders, and local referral partners.
Attend networking events, community functions, and industry related opportunities to build brand presence and referral flow.
Cultivate long term referral relationships that consistently produce residential moving opportunities.
Deliver accurate estimates within acceptable variance for weight and cubic footage.
Demonstrate knowledge of current pricing, transit options, and service offerings.
Use all required estimating and survey tools correctly for both virtual and in-home surveys.
Clearly explain estimates, valuation options, service levels, and move expectations to customers.
Coordinate closely operations and customer service to ensure smooth execution of booked moves.
Participate in sales meetings, training sessions, and ride-alongs as required.
Apply feedback from leadership to continuously improve sales performance and customer experience.
Assist in covering overflow leads or internal support needs when required.
Maintain a professional appearance, communication style, and brand representation at all times.