Residential Rehabilitation Program Manager

Crossroads Community Inc • Cambridge, MD

85d • $44,000 - $61,000

About The Position

Crossroads Community is seeking a motivated and dedicated Residential Rehabilitation Program (RRP) Manager to oversee and inspire our rehabilitation services team. This role is an exciting opportunity for a leader who is passionate about mental health and committed to building cohesive, client-focused teams. As an RRP Manager, you will direct the day-to-day operations of our rehabilitation programming and service delivery. You will supervise and support staff, ensure compliance with policies and regulations, and help clients achieve their goals in a safe, supportive environment. You’ll be at the heart of collaboration, working with clinical providers, Health Homes, and your team to deliver high-quality, person-centered care.

Requirements

• AA or BA in Behavioral Health, Psychology, Social Work, or related field.
• BA with at least 1 year of relevant experience, or AA with at least 3 years of positively referenced experience in the field.
• Supervisory experience strongly preferred.
• Must be, or agree to become within 1 year, a Certified Psychiatric Rehabilitation Practitioner (CPRP) through the Psychiatric Rehabilitation Association (PRA).

Responsibilities

• Direct and oversee daily program operations, ensuring compliance with policies, fiscal guidelines, and accreditation standards.
• Supervise, schedule, and evaluate program staff, fostering accountability and growth.
• Support staff in addressing client needs and managing daily issues.
• Approve and process service notes in compliance with billing and regulatory requirements.
• Facilitate consumer entry, orientation, and transitions within the program.
• Ensure strong collaboration with clinical and Health Home partners.
• Lead quality assurance efforts and maintain safe, healthy environments.
• Monitor performance outcomes and operate within budget parameters.

Benefits

• Employee Health Insurance Premium 100% paid by CCI, with low cost for dental and vision insurance options, as well as other supplemental options.
• 403 B with company contribution after 2 years of employment.
• Educational assistance and training and professional development opportunities.
• Competitive vacation and holiday package starting with 10 vacation days a year, 9 sick days, 3 personal days, 3 training days. Vacation day allotment increases with years of service.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees