Residential Program Manager
Sample Supports•Longmont, CO
•Hybrid
About The Position
We’re seeking a Residential Program Manager who leads with compassion, communicates with confidence, and ensures high-quality, person-centered care. In this role, you’ll oversee host home placements, family caregivers, and supported apartment services—supporting adults with intellectual and developmental disabilities in safe, respectful, and compliant environments. This is a leadership position for someone who thrives in a fast-paced, people-centered environment and can balance relationship-building with accountability and compliance.
Requirements
- Bachelor’s degree preferred (or equivalent experience)
- At least 2 years of experience in human services, case management, or a related field
- Experience supporting individuals with intellectual and developmental disabilities preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple priorities and respond effectively in crisis situations
- Valid driver’s license and reliable transportation
- Willingness to obtain and maintain required certifications (CPR, First Aid, Medication Administration, etc.)
Nice To Haves
- You lead with empathy while holding clear boundaries
- You stay calm under pressure and make thoughtful, informed decisions
- You’re highly organized and detail-oriented with documentation and compliance
- You’re passionate about supporting individuals in living meaningful, independent lives
Responsibilities
- Oversee residential services and ensure compliance with all state and federal regulations (HCPF, CDPHE, etc.)
- Supervise, coach, and support residential team members, setting a positive and accountable team culture
- Serve as a key point of contact for families, providers, case managers, and external partners
- Conduct unannounced home visits to ensure health, safety, and quality standards are met
- Maintain accurate documentation and prepare reports for audits, court hearings, and reviews
- Support and retain residential providers through mentorship, training, and ongoing communication
- Respond to emergencies and provide direct support as needed to ensure continuity of care
- Collaborate with interdisciplinary teams to support person-centered plans and client outcomes
- Ensure services are delivered in alignment with individual needs, rights, and safety standards
- Hire, train, and manage team members within the program
Benefits
- Meaningful work that directly impacts people’s lives
- Supportive, team-oriented culture
- Opportunities for growth and leadership development
- A role where your voice and leadership truly matter
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
