Nexant-posted 2 months ago
Remote • Detroit, MI
501-1,000 employees
Professional, Scientific, and Technical Services

Resource Innovations is seeking a Residential Program Manager to join our growing team in Michigan. We are seeking a highly skilled and motivated Program Manager with a strong background in energy efficiency to join our team. In this role, you will work in a dynamic environment leading and managing a team of outreach and operations staff in the delivery of an energy efficiency program providing energy savings to individuals throughout the state. The responsibilities will span oversight of an online marketplace, in-store retail program, new construction program, and home energy assessment program serving the multifamily sector. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts.

  • Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
  • Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
  • Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
  • Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
  • Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
  • Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
  • Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
  • Other duties as assigned.
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