Residential Plumbing Service Supervisor

Morris-Jenkins • Charlotte, NC

19d • $85,000 - $105,000

About The Position

You’re an experienced plumber with a heart for leading people and a talent for coaching! How would you like to be a Plumbing Service Supervisor?
Make $85,000 - $105,000 as our new Plumbing Service Supervisor!
Your Role
As a Plumbing Service Supervisor, you’ll:
Coach plumbers on soft skills (teamwork, leadership, problem-solving, decisiveness, etc.) and technical skills.
Resolve customer concerns to ensure long-term success of the plumbing program.
You’ll supervise all plumbing service technicians, installers, and apprentices. This includes providing technical support in the field. Basically, you’re making sure the coaching you’ve provided them is carried over into the field!
You’ll resolve customer concerns. When our customers call us for help, they’re usually stressed and worried about their home. Sometimes, miscommunications happen in all that anxiety, and you’ll be there to clear things up to make sure they’re taken care of!
You’ll communicate with other teams to help customers. As a plumber, you didn’t get to see the behind-the-scenes quite like this, but now you get backstage access!
You’ll assist in leading weekly plumbing meetings.
You’ll grow and improve procedures. Morris-Jenkins isn’t one of those stuffy companies that never tries new things. We’re always looking for ways to grow and improve, and you’ll be a part of that process!
Responsibilities
Some Highlights About the Job:
You’ll make $85,000-$105,000 a year
You’ll have year-round stability!
Morris-Jenkins has won the USA Top Workplace award year after year!
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All About YOU
You have 3+ years of plumbing experience.
You’re a people person ready for a change! Plumbing can get lonely, but as Plumbing Service Supervisor, you’ll be helping lead our huge team of plumbers.
You enjoy coaching and helping others. You live for that lightbulb moment when someone finally understands a tricky concept!
You’re an experienced plumber with a knack for leadership and teaching.
Will you inspire the largest team of service plumbers in the Carolinas?
Submit your application online today!

Requirements

• At least three (3) years of residential Plumbing experience with diagnostic troubleshooting, repair & drain cleaning service, and installation
• Exceptional customer service skills
• Proven leadership ability
• Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
• Committed adherence and enforcement of the company’s core values and core purpose
• Intermediate computer skills
• Excellent oral and written communication, interpersonal, and presentation skills
• Ability to fluently speak, read, and write in the English language
• 3+ years of plumbing experience
• You’re a people person ready for a change!
• You enjoy coaching and helping others.
• You’re an experienced plumber with a knack for leadership and teaching.

Nice To Haves

• Valid North Carolina Plumbing Contractor License (NC P1 or P2)
• Valid South Carolina Plumbing Contractor License
• Prior supervisory or management experience
• Additional Plumbing experience

Responsibilities

• Coach plumbers on soft skills (teamwork, leadership, problem-solving, decisiveness, etc.) and technical skills.
• Resolve customer concerns to ensure long-term success of the plumbing program.
• Supervise all plumbing service technicians, installers, and apprentices. This includes providing technical support in the field.
• Resolve customer concerns.
• Communicate with other teams to help customers.
• Assist in leading weekly plumbing meetings.
• Grow and improve procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed